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| Job Location | Sheffield |
| Education | Not Mentioned |
| Salary | 28,000 - 30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time Work from home |
Role: Senior IT Support Technician (2nd Line)Location: Neepsend, SheffieldSalary: £28,000 - £30,000Working as part of a very knowledgeable team, this position with a leading MSP in the Sheffield area is a very attractive proposition for any 2nd line engineer looking for a new start somewhere. The company is Intel Gold Partnered, Microsoft Gold Partnered,Google Education Partnered, 3CX Silver Partnered and SMART Gold Partnered. With a full work from home model in place where office work is only required on an ad-hoc basis and work from home is encouraged this is a very forward thinking business. Benefits:** Onsite Parking** 22 Days Holiday + Bank Holidays** Birthday off ** Very clear and achievable growth & Progression Opportunities** Friendly team** Paid for certifications ** Flexible working, home working an option in the future after training etc** Access to company vans** Company PensionSkills from you:** Windows Server** Active Directory** DHCP/DNS** Group Policy** Azure AD** Office 365** Backups** Managed Switches, VLANs, VPNs and Security Firewalls** VoIPResponsibilities:** Provide telephone, remote and on-site support** Installation and maintenance of IT solutions and services** Own issues and projects assigned, managing through to resolution** Follow up with clients to ensure customer satisfaction** Ensure all service work is logged in company ticketing system** Identify improvements to internal and client systems** Create and maintain documentation for customers** Work with 3rd parties to resolve issues with clients systems and software. If this sounds like it could be for your then please APPLY NOW or send your CV directly to Nick @ Allegiancetechnology . co . uk