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Job Location | Sheffield |
Education | Not Mentioned |
Salary | £28,000 - £35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
The role: Senior IT support Engineer (2nd/3rd Line Field Support)Salary: Up to £35,000 starting salaryWorking for a well-respected IT Services company based in Sheffield. It comes with a hybrid set up and great benefits package including 25 days holiday + public holidays and your birthday off as well as personalised progression plans and a bonus scheme forpassing certifications. Day to Day responsibilities:* Telephone/ Onste/ remote support * Installation of IT services and Solutions * Ensure all service work is logged in company ticketing system.* Identify improvements to internal and client systems.* Create and maintain documentation for customers and internal systems.* Work with third parties to resolve issues with clients systems and software.Skillset required:* Strong Windows Desktop, Server, and Office suite experience.* Active Directory, Azure Active Directory and Microsoft Intune * Servers and Office 365 Installation and Migrations (Planning to Delivery).* Microsoft Hyper-V* Backup and Disaster Recovery.* Managed Switches, VLANs, VPNs and Security Firewalls.* Broadband, Wireless and VoIP Technologies.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.