Resource Coordinator

Job Description

Kennedys is looking to recruit a Resource Coordinator to join the Secretarial team to support our Healthcare division.TeamKennedys Healthcare division advise the NHS Resolution, NHS Trusts and medical malpractice insurers of private hospitals, clinics and practitioners on EL/PL and clinical negligence claims. The team advise on medical insurance coverage, health law advice,and regulatory matters and represent clients at inquests and judicial reviews.The team have a presence across our London, Cambridge, Birmingham, Sheffield and some of our global offices.The Resource Coordinator role is one which will incorporate Legal Administrator responsibilities within HealthcareKey ResponsibilitiesManage the day to day running of the work allocation process to include:

• Reviewing new NHS Resolution instructions to identify instruction type, key risk indicators, conflicts and additional information which needs to be considered when allocating/acknowledging. If any conflicts arise, liaise with supervising partners/Risk andCompliance Team to investigate further. Liaise with lawyers to confirm deemed service of proceedings, if required
• Review allocation lists in order to allocate to appropriate lawyer and seek confirmation from lawyer that they can accept the instruction
• Complete ARK form and email to ARK team so they can open file, together with any associated client papers, asking them to undertake secondary conflict checks. In instructing email, include any additional information which may be of benefit to lawyers, adminsor ARK Team
• Complete Work Allocation Triage emails if required
• Complete Member Instruction Forms for all non-NHS Resolution Trust matters, requesting conflict check and attaching all relevant papers, and send to ARK team to open file
• Manage mailboxes including Healthcare Div New Instructions, Healthcare Div Resource Coordinators, NHSR New Instructions and NHSRservice, and also act as point of contact for Damages Claims Portal, liaising with ARK and Legal Director when required
• Prepare daily Legal Admin rota, allocating instructions and tasks to Admin Team members.

Additional Responsibilites

• Review/amend/sign acknowledgment letters/email ensuring these are adapted to take into account any key risk indicators and additional information set out within Work Allocation Triage email and any email exchanges with lawyers/partners. Upload acknowledgmentletters to NHS Resolution in order to meet 24 hour SLA deadline
• Add new instructions to Work Allocation spreadsheet and update when acknowledgments have been sent out to ensure we are acknowledging within 24 working hour SLA
• Liaise with supervising partner/matter manager and accounts regarding any additional fee instructions. Liaise with Accounts if matter needs re-opening/matter name change/Client code change or additional fee to be billed to NHS Resolution
• Complete New Client/Matter Forms, ensuring NHS Resolution and Member Client Code spreadsheets are updated.
• Update Work Allocation Kase Precedents, Work Allocation Guide, CRU assistant lists.
• Prepare monthly Work Allocation Statistics for Healthcare Partners.

Legal Administrator DutiesKey Responsibilities

• Deal accurately with e-filing of documents
• Operate the Firms quality procedures and information security systems as specified in the current edition of the Quality Procedures
• Ensure the confidentiality and security of all practice and clients documentation and/or information
• Undertake electronic file closure and archiving when required and assist with locating closed files when required.

Additional Responsibilites

• Follow correct procedures, instructions and protocols
• Assist with postal distribution duties
• Deal with administrative requirements in relation to files for all members of the team to include entering key data to case management systems - contacts, court details/dates and tasks
• Prepare for signature all correspondence and documentation in line with the New Instructions process
• E- Filing, Scanning and printing documents
• Any other ad-hoc tasks to appropriately support the Partners, Fee Earners and Legal admin team

Keyskills :
AdministrativeCase ManagementSpreadsheetStatisticsCoordinators