Recoveries Coordinator

Job Description

CMS is looking for a Recoveries Coordinator to join CMS Finance department. The position objective is to recover aged and problematic debts, to minimize financial losses for the firms UK and Internationally based member firms. About the Role Your primary responsibilities will include: -* Managing the recovery of aged and problematic debt for UK and International offices through an internal centralised collections strategy, outsourced pre-legal debt recovery, and litigation through associate law firms relating to U.K and Internationalclients to minimize financial loss* The management of insolvency events affecting CMS clients which includes corresponding with Insolvency Practitioners and where required, attending creditor meetings.* The onboarding and management of external resource to aid debt recovery (e.g. Debt Collection Agencies, Process Servers, Trace Agents, Specialist Law Firms).* Managing Specific Bad Debt Provisions against aged debt in line with the group policy.* The performance management of external Debt Recovery Agencies. This should include periodic on-site auditing to verify adherence to CMS supplier due diligence requirements, performance management and collections process review.* Summary reporting to senior management regarding collections performance and progression.* The maintenance and review of internal collection strategies bearing consideration to locational regulatory obligations. This includes the review of internal debt recovery lettering strategies in accordance with regulatory compliance. About You You will be a results driven person with a keen eye for detail. You will possess excellent communication skills and be able to work as part of a team, whilst also being able to work alone. You must demonstrate good organizational skills whilst being able towork to strict deadlines. You will be confident liaising with individuals internally and externally at all levelsExperience and Knowledge* At least 3 years previous experience in U.K. Debt Recovery management role desirable* International Debt recovery / Debt Litigation experience desirable but not essential* Previous experience of working in an FCA and / or SRA regulated environment desirable* General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements* Experience of working with Elite 3E and collections software (preferably ARCS and/or 3E Collections) is desired* Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook)* Have confidence to escalate and ask questions, especially when being asked to deviate from standard procedure* Ability to prioritize and handle multiple tasks to meet deadlines* Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required* Strong problem solving and analytical skills* Ability to anticipate work needs and follow through with minimum direction, follow up on own initiativeProfessional/Educational Qualification* English & maths GCSE - C grade or higher* CICM accreditation desirable but not essential* Paralegal or Legal Executive level qualification desirable but not essential Equal Opportunities At CMS, a next-generation mindset is woven into all we do. Were diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximisetheir potential and thrive.For further information about CMS diversity initiatives and programmes, please click here to view the diversity pages on our website.Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website.Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.#LI-PK1