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Job Location | Sheffield |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title: Processing Service Desk AnalystLocation: SheffieldSalary: CompetitiveJob type: Full Time, PermanentAn extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence!Overview:TNS are looking for a Payment Application Service Desk Analyst to join our Sheffield based Operations team, working a 24/7/365 shift pattern.As a Payments Application Service Desk Analyst you will be responsible for the pro-active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem-solving skills as customer communication,service and service availability are critical elements of the role.Being a part of the TNS FinTech division there will be opportunity to learn and develop your skills on new technologies and although previous Payments experience is preferred, we value enthusiasm, commitment, flexibility and drive. If you have previous experienceworking in an operational environment or working on windows or UNIX based systems then we would be interested in hearing from you.Responsibilities:
Keyskills :
Customer Support1st Line IT SupportHelpdesk Analyst1st Line Support TechnicianIT Support Consultant1st IT Support AnalystSenior Helpdesk SupportSenior IT Service Desk Consultant