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Print Operator Supervisor

Adecco
Job LocationSheffield
EducationNot Mentioned
Salary£24,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Print Operator SupervisorThe role of Print Operator Supervisor is a key position in Xerox, reporting to the Operations Manager. This role must manage the daily operational and administrative operations of the department including establishing work priorities assisting in resolving problems related to the day-to-day operations of the Sheffield reprographics & mail teams.The Team Leader plays a key role with respect to team performance, day to day knowledge and feedback on staff is critical to the development of the teams and the service delivery. Standard management activities such as conducting performance reviews, managing holiday and sickness absence and overseeing health & safety within their area is also part of the role.Key ResponsibilitiesOPERATIONS -

  • To ensure the print & mail run smoothly and efficiently on a daily basis through all aspects of the production process. Ensuring that the reproduction of high-quality documents to client specifications is met promptly and to the highest possible standard.
  • Demonstrate an organised and systematic approach to workflow management, following the Document Lifecycle process
  • Ensure work is quality checked for errors
  • Use of the nQ billing system
  • Build relationship with clients and manage their perceptions and expectations
  • Support colleagues and work as a team in order to achieve the best results for clients
  • Comply with all departmental procedures and processes
  • Establish and maintain excellent relationships with key suppliers
  • Ensure all SLAs are met for reprographics service
  • To foster a culture of excellence and ensure that continuous improvement through the use of best practice.
  • Ensure that wastage is kept to a minimum.
    • PEOPLE -
  • Assist in staff performance and take action as necessary
  • Support 1:1s and performance review are carried out in line with Xerox best practice
  • Support and actively participate in the positive performance review process and succession planning
  • Foster a culture of excellence within the team by acting as a role model and driving best practice standards
  • Liaise and consult with managers on a regular basis
  • Encourage a positive, courteous and productive working environment
  • Management of staff related administration; ie, holiday and absence
  • Manage staff absence within the Xerox guidelines
    • HEALTH & SAFETY -
  • Keep records of incidents and accidents.
  • Promote Health & Safety and safe working practices.
  • Compile, maintain and utilise accurate Health & Safety records for management information purposes and in line with statutory requirements.
    • Key Compentencies
  • Excellent knowledge of reprographics - Customer Focus
  • Effective communication - Listening & Written
  • Planning & organising - Managing and measuring work
  • Excellent organisational skills
  • Able to work to tight deadlines and prioritise workload
    • Personal Attributes
  • Positive communication and interpersonal skills
  • Self-motivated, able to work autonomously
  • Able to manage, motivate and develop a diverse team
  • Flexible attitude at all times and ability to work across shifts when required
  • Good working-knowledge of MS Office - Word, Excel, PowerPoint and Outlook
    • Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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