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Job Location | Sheffield |
Education | Not Mentioned |
Salary | 10.41 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
My NHS client is looking for a overpayments officer to join their teamFull time 37.5hrs Mon - Friday £10.41 per hour - 6 months temp to perm basis Sheffield - S1start ASAPWork within the guidelines of NHS SBS and Client policies and procedures, ensuring that Audit requirements are met at all times and deadlines are strictly adhered toResponsible for delivering the administrative procedures associated with the end to end process for overpayments, providing an efficient, helpful and supportive service to all managers, clients and staffResponsible for dealing effectively with queries from customers both internal and external, by telephone or in person, conveying a professional and efficient attitude and pass any contentious calls to the Overpayments Team Leader / Payroll Team Leader as appropriate,whilst abiding by NHS SBS and Client policies and procedures.Responsible for organising and prioritising own workload within part of the overpayments team to ensure that workloads are distributed evenly and fairly and can be covered effectively while staff are absent.Essential SkillsGood standard of Education in English and Maths, preferably with GCSE level A-CProvides assistance to colleagues and forms a relationship with the teamExcellent communication and organisational skillsThe ability to work flexibly, able to respond to increased pressure of work Appreciation of impact of service provided on customer/To Apply - send cvs