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Job Location | Sheffield |
Education | Not Mentioned |
Salary | £26,500 - £31,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
The OpportunityBluestone Mortgages is a fast growing, dynamic, customer focussed, complex credit lender, focused on supporting disenfranchised customers to achieve their dreams of home ownership. We are on a mission to become the best complex credit lender in the UK andwe’re looking for people who are passionate about supporting customers. As well as people who are ambitious, creative and resourceful to help us grow and support an ever increasing demand for our products and services.We balance technology with personable and empathic people to create a powerful force in the intermediary mortgage market, utilising a holistic approach to assessing our customers circumstances to ensure we give credit where credit is due.If you’re willing to roll up your sleeves, contribute to new ideas and believe anything is possible, you’re our kind of person!The Role & ResponsibilitiesThe Mortgage Servicing Specialist uses their knowledge and experience to manage complex customer enquiries and, where customers are struggling to perform in line with their obligations under the mortgage, to ensure fair customer outcomes are achieved.Core responsibilities