Medical Secretary

Job Description

Medical Secretary NHS Professionals manages the temporary work placement (bank) at Sheffield Childrens NHS Foundation Trust, and we are looking for a Medical Secretary.Sheffield Childrens NHS Foundation Trust is one of only three dedicated childrens hospital trusts in the UK and provides integrated healthcare for children and young people, including community and mental health care as well as acute and specialist services.We provide a full range of services for residents of Sheffield and South Yorkshire as well as specialised services for patients from across the United Kingdom.Title: Medical SecretaryBand: 3- £11.14/hourLocation: Ryegate Childrens Centre Tapton Hill Road Sheffield S10 5DPStart date: As soon as possibleEnd date: OngoingWork Pattern: Monday to Friday, 9.00 - 5.00 or 8.30 - 4.30The Role:The postholder will be required to provide a comprehensive secretarial service for a clinical team in the department in accordance with Trust policies and procedures.The Medical Secretary provides a link between the Trust, the patient and their GP for patients/carers and other healthcare professionals. They will provide a comprehensive, efficient and responsive administration service to the medical staff and their teams.Duties

• To ensure post addressed to the consultant / clinical team is promptly collected, sorted, recorded and actioned as appropriate. To act on own initiative where appropriate in responding to incoming mail.

• Act as a focal point for the clinical team. Provide a friendly and professional service, deal with enquiries from a multitude of sources following Trust policies and standard operating procedures. Liaise with GPs, other hospitals, patients, internalmedical/non-medical staff and medical/non-medical external staff by a variety of means i.e. face to face/phone/e-mail/letter/faxes on a daily basis.

• Ensure all duties are undertaken in line with standard operating procedures and to enable the achievement of Trust and service specific key performance indicators.

• Frequently receive and respond appropriately to telephone and personal enquiries from patients, relatives, GPs, other consultants and external bodies, referring enquiries to the consultants/clinical teams where necessary. This will require analysisof queries/issues, making judgements about how to deal with them and escalating as appropriate

• Arrange investigations and follow up work and ensure that all results are presented to medical staff and subsequently filed into the patients medical record.

• Accurately record all paper/computerised patient records, updating and amending information in a timely manner and within standard operating procedures.

• Undertake routine or ad hoc data validation as required.

• Undertake typing of medical correspondence using copy, audio tapes and relevant IT systems to a high and accurate standard. This may include clinic letters, medico-legal reports and other administrative work.

• Process and action any "direct instructions" including checking appointments/review lists/investigations/diagnostic tests/interpreters have been booked as required.

• Keep appropriate statistical records/information as and when required for the clinical team for audit purposes. Provision of statistical returns required at regular intervals. This will involve entering statistical data onto databases.

• To be responsible for ensuring copies of correspondence are stored in the patients record in accordance with standard operating procedures.

• To attend meetings and committees to provide secretarial support by taking meetings and arranging meetings as and when required. This could include support to Consultants with research articles, preparation of teaching materials, etc.

• To be responsible for the preparation of discharge summaries in a timely manner in accordance with the locally agreed standards.

In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: -

• Work this week, get paid next - Get paid the following Friday when you release your timesheets by 23:59 on Sunday.
• Get paid to take holiday! - Holiday is accrued during every shift you work.
• Statutory maternity/paternity (subject to qualifying criteria)
• Access to our very own pension scheme called NHSP Stakeholder pension for eligible members
• Free training and development opportunities
• Support when you need it - 24/7 365 days

...and we are part of the NHS family!Who are NHS ProfessionalsNHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.Working through the NHSP bank means Trusts do not have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS.Register today for various flexible working options and long-term placement opportunities.We look forward to hearing from you soon. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear fromus within 21 days after submitting your application, please assume you have not been successful on this occasion.

Keyskills :
Experience of audio-typing in a secretarial role