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IT Technical Support Engineer Remote Working Role

Job LocationSheffield
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

IT TECHNICAL SUPPORT ENGINEERREMOTE ROLEUP TO £30,000THE OPPORTUNITY:Get Recruited is exclusively recruiting for an IT Technical Support Engineer for one of our clients. This position is a fully remote working role however, the ideal candidate would live within the South Yorkshire region.Within this role you will be working as part of an expanding team supporting the companys customers. You will be providing predominantly telephone and email-based support who use the clients software platform. Due to current National restrictions you will work from home, but it expected that customer visits will be required when permitted.RESPONSIBILITIES:

  • Remote access to clients desktops and assisting when issues are reported
  • Logging and reporting of support queries
  • Utilising Office 365 and Gmail to respond to support requests
  • Assisting the installation team in field as required
  • Administering, configuring, and troubleshooting customer issues and queries
  • Ensuring all 3rd party software is updated in a regular manner
  • ESSENTIAL SKILLS:
  • 3+ years experience working within an IT Support role
  • Office 365
  • Active Directory
  • G Suite
  • Windows Server 2016/2019
  • Windows 7/8/10
  • Understanding of Network Infrastructure and Technology
  • Experience with Telematics platforms highly desirable
  • TO APPLY:Please send your CV for immediate consideration.Get Recruited is acting as an Employment Agency in relation to this vacancy. Required skills
  • IT Support - 1st line - 2nd line - Windows Server - Windows OS - Linux - Office 365 - G Suite - Networking - Active Directory - Remote - On Site Suppo
  • Keyskills :
    IT Suppt - 1st line - 2nd line - Windows Server - Windows OS - Linux - Office 365 - G Suite - Netwking - Active Directy - Remote - On Site Suppo

    APPLY NOW

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