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| Job Location | Sheffield |
| Education | Not Mentioned |
| Salary | 20,000 - 23,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
IT Support Analyst - Permanent - 1st/2nd Line SupportAccess Consulting are working in partnership with a pioneering Manufacturing company based out of Sheffield. We are looking for an adaptable IT Support Analyst to join a multi skilled team.The CompanyDo you want to work for a Billion dollar organisation with offices all over there world Do you want to be part of a company who are looking to revolutionise their industry making it more sustainable and greenThe RoleAs IT Support Analyst you will work as part of a team responsible for providing 1st and 2nd line IT support.You will perform first-time fix on incidents where applicable and be the first point of contact for all matters related to tickets logged. You will also be providing 2nd line technical support, liaising with 3rd line teams ensuring incidents are resolvedas effectively as possible and within SLAs.You will be required to take part in an on-call rota to provide 24/7 cover for P1 incidents which can add circa £4000+ per annum to your earnings! This is in addition to a generous holiday entitlement and market leading Pension scheme.Responsibilities