Family Support Worker

Job Description

We are Places for People Living Plus, we provide outstanding supported housing, retirement living and tenancy sustainment services to a variety of customers.We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this We surround ourselveswith customer focused people, attention-to-detail people and supportive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.More about your roleWe are looking for a Customer Support Coordinator to join our team in Sheffield to work across our Windmill Lane Service. Working within this scheme you will support with the continued, safe provision of accommodation for the vulnerable customers in ourschemes.You will be working closely with our customers to develop and deliver and co-ordinate housing and intensive housing management services to vulnerable people living in temporary dispersed accommodation across the area therefore it is essential tat you haveaccess to your own transport.The role will involve working with customers, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will play a key role in signing up new customers to the service and in providing adviceand guidance with the welfare/benefit system. You will be responsible for the maintenance of the scheme including carrying out risk assessments and other health and safety monitoring as well as working closely with the housing management team regarding repairs,voids,andmaintenance.For moreinformation,please download our job profile available on our website.More about youHere at Places for People we are looking for someone who is asspirited as we, this is an emotive workingenvironment,and we need our staff to be positive and supportive. You will have experience working in potentially challenging situations, resilienceis a key character trait for this role. Ideally you will have local knowledge to share with our customers.You should have a good knowledge ofproviding support to families or having worked inanintensive support system environment.It is imperative that you have previous experience supporting a vulnerable client group; this includes completing support plans;undertaking risk assessments and successfullyimplementing SMART targets.Ideally you will be a confident I.T. user who is a confident communicator that can influence in a positive manner when required.The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• 27 days holiday + Bank Holidays
• Pension with matched contributions
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

Whats nextIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.