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| Job Location | Sheffield |
| Education | Not Mentioned |
| Salary | 20,000 - 24,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Elevation Recruitment Group are currently working with our client, based in Sheffield, who are looking to recruit an experienced Customer Service Executive to effectively manage customer communications with the upmost care and attention. The successful candidate will have excellent communication skills and the ability to manage a busy and varied caseload whilst ensuring to be proactive in exceeding customer expectations at all times. Ideally you will have experience of working within a product solutions based business or have worked in a customer service environment with various stakeholders. This role would also suit a graduate looking to take a step into a rewarding career where helpingpeople find a solution is key.Duties & responsibilities of the Customer Service Executive will include:* To identify and communicate appropriate product solutions dependent on customer needs* Liaising with internal and external stakeholders to ensure the best possible solutions for the customer * Handling a case load of customer enquiries identifying sales opportunities * Ensuring to provide a high quality customer service at all times * Ensuring accurate recording of all information on the company database * Composing letters to send the customer at various stages of the case through to the final response letter * Assisting in identifying common trends and issues The successful Customer Service Executive will be able to demonstrate the following Key Competencies:* A committed and motivated individual * Experience of working in a medical or service delivery environment desirable * Ability to prioritise workloads and multi-task effectively * Attention to detail and a strong focus on quality * Ability to negotiate, understand and empathise Benefits:* 25 days holiday * Christmas shutdown * Westfield Health * Annual Bonus * Training budget Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, wewould love to hear from you.