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| Job Location | Sheffield |
| Education | Not Mentioned |
| Salary | £23,000 - £23,200 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Page Personnel have just registered a new exciting Permanent Customer Service Executive Position to work for a reputable business within the Financial Services Sector!This would be an exceptional opportunity for a Customer Service Superstar to join a reputable business that pride themselves on the level of service they provide and offer exceptional benefits and a brilliant development plan to all their employees!Client DetailsPage Personnel have just registered a new exciting Permanent Customer Service Executive Position to work for a reputable business within the Financial Services Sector!This would be an exceptional opportunity for a Customer Service Superstar to join a reputable business that pride themselves on the level of service they provide and offer exceptional benefits and a brilliant development plan to all their employees!DescriptionAs a Customer Service Executive you will be working in the finance department handling customer accounts and responsible for a range of queries ensuring the highest level of service and working towards targets and kpis set by the business.You will be interacting with customers over the telephone, email and webchat and will be getting involved with other departments as the role progresses assisting with other tasks when required.The role will also be dealing with vulnerable customers that could be going through financial difficulty and will be handling these calls with empathy and support to provide the best outcome at all times for the customer.ProfilePrevious customer service experience this could be from a range of backgrounds such as hospitality and retailExtremely customer centricAble to work in a fast paced environmentResilient and able to deal with difficult customersEmpathetic and understandingA confident telephone mannerExceptional customer service skillsJob OfferSalary of £23000+ reputable business within the Financial Services Sector+ no experienced required+ excellent training and progression plan+ central location in Sheffield+ plus free parking+ excellent transport links+ no shift patterns or weekends+ excellentbenefits+ generous staff discounts+ vibrant office and excellent on site facilities+ great team and culture
Keyskills :
call centre customer service hospitality retail contact centre collections debt recovery