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Customer Service Advisor housing maintenance team

Reed
Job LocationSheffield
EducationNot Mentioned
Salary£12.50 per hour, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

I am currently recruiting for a Customer Service Advisor to work at my client, a leading local authority in Sheffield (S2 postcode) based in the housing maintenance team.Overall duties will include:

  • Respond effectively, efficiently and in a timely manner and appropriate manner to customer enquiries via a range of communication channels including face to face, telephone, post, and electronic communications
  • Greet, direct, and assist customers.
  • Identify and resolve customer needs and supply a range of options to enquiries, including the provision of information or signposting as appropriate.
  • Update systems accurately with information and data
As the successful Customer Service Advisor you will have the below skills and experience:
  • Experience of working in a customer focussed role
  • Strong communication skills both verbally and written
  • The confidence to work with customer face to face
  • Strong IT skills and confident using MS packages
  • Good keyboard skills and strong accuracy/attention to detail
  • The ability to work well and collaborate in a team environment
An hourly rate of £12.50is on offer (PAYE)Please apply today to register your interest.

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