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Customer Service Advisor

Elevation Recruitment Group
Job LocationSheffield
EducationNot Mentioned
Salary£23,500 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Up to £25,000 Office based Mon - Thurs 9AM - 5PM / Fri 8.30AM - 4.30PMAre you passionate about delivering exceptional customer service Do you thrive in a fast-paced and dynamic environment If so, we have an exciting opportunity for you to join our Client- a leading manufacturer - as a Customer Service Advisor in Sheffield.Customer Service Advisor Responsibilities:

  • Provide excellent customer service to UK and international customers
  • Act as a liaison between customers and internal departments to ensure a seamless customer experience
  • Address customer concerns and find effective solutions, logging complaints accordingly
  • Process quotations and purchase orders
  • Keep accurate records of customer interactions and transactions
  • Liaise with hauliers and logistics teams to arrange and query deliveries
  • Stay informed about product details and updates to provide accurate information to customers
Customer Service Advisor Experience:
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and a proactive mindset
  • Ability to work efficiently in a team environment
  • Commitment to delivering exceptional customer service
  • Ability to multitask and prioritize tasks effectively
If you think this could be the role for you, please apply or get in touch!

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