Customer Service

Job Description

Working hours are Monday-Friday between 8.30am-5:30pm (37.5 hours per week) with 1 hour unpaid lunch break. Hybrid working (Home and Office working) can be discussed after probation.Winners trip and monthly rewards for hard work22 days Annual Leave (plus 8 days Bank Hols) (You are able to buy more through our benefit scheme)Training programme provided and support from your Manager to make sure you succeed.You will be expected to:v Provide an efficient typing, clerical and administrative service to the branch, as directed by the Branch Managerv Provide a warm, professional welcome for all visitors to the branch, greeting them with courtesy, in a friendly and businesslike mannerv Act as an ambassador for the branch - creating an excellent first impression over the phone and face-to-facev Ensure that the branch is presentable and fully stocked on a daily basis (including water, tea, coffee etc)v Ensure all branch administration is compliant with the companys quality standardsv Take responsibility for the issue and collation of time sheets on a weekly basisv Manage weekly payroll, in a timely fashion whilst ensuring the data entered is accurate and compliantv Copy, collate and file all branch paperwork and record data on the company systemsv Where appropriate, handle incoming candidate CVs, arrange candidate appointments and guide candidates through the registration processv Where appropriate, handle the registration process by interviewing candidates to assess qualifications, skills and previous employment and conductingskill checks to enable the best possible assignment selectionv Where appropriate, help to fill vacancies and assignments for permanent/temporary candidatesv Working with the Recruitment Consultant - Temps, arrange temporaries lunches, temp of the month and Angel dropsv Ensure the branch marketing plan is carried out to a high standard, working in conjunction with the Branch Managerv Resource for candidates and/or generate leads, as directed by the Branch Manager or Recruitment Consultantv Interact with clients when database cleansing, taking bookings and vacanciesv Assist the Branch Manager with controlling costs in branchv Carry out other reasonable duties as required by Senior Management, which may include visiting another branchYou will need to display the following personal attributes to succeed in the role: v Strong work ethic and team focus, prepared to go the extra mile to support the branchv Well organised, methodical approach to tasks, able to prioritise demanding workload while paying attention to detailsv Anticipate and proactively meet the needs of the teamv Ability to think on feet and work independently to create innovative solutionsv Strong communication skills and the ability to build relationshipsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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