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Customer Relationship Advisor

Logical Resources Recruitment Group Ltd
Job LocationSheffield
EducationNot Mentioned
Salary21,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Relationship AdvisorLocation: Sheffield (hyrbid)Salary: £21,000 + uncapped commission + tons of company benefits.Do you have customer service/client retention experience Are you a target driven sales professional who thrives on success and smashing targetsWould you like to join a progressive and rewarding companyThis organisation has grown exponentially in the past two years with both training and technology solutions helping businesses across the UK, and they have never been more in demand.As a result, they are looking to take on an experienced customer service person to join them. Our client prides themselves on high levels of professional conduct, customer service and a friendly working environment, where our philosophy is "everyone is onthe same team".They have also signed off on a 5 figure, high specification office refurb ready for 2022 to provide you with the best possible working environment.Whats on offer:

  • The chance to work for a Best Companies accredited business
  • A competitive base salary with uncapped commission
  • Real opportunities to progress
  • A fun and supportive working environment
The JobTheyre looking to recruit a Customer Advisor who will be responsible for providing the very best telephone and online support to our clients across the UK to help make their journey and experience with our client portal 1st class.
  • Contacting an existing client base to discuss their service, add value and maintain relationships all with a view to reduce attrition
  • Identify client need and find solutions using listening skills and rapport
  • Over turn clients who no longer wish to continue with the service
  • Work with existing clients to support new business growth
  • Contact past client base with a view of providing services to them again.
  • Focus is on client experience
What theyre looking forA confident individual who is quick-thinking, adaptable and resilient. Someone who will be be enthusiastic, driven and customer focused. Excellent communications skills, (especially on the phone) the ability to learn quickly and attention to detail are amust.If you have customer service, client retention or sales experience - perfect. If not, we have a coaching programme that will support the right candidates to become successful in this role.They can teach you the rest! If this sounds like something youd be great at, APPLY NOW!

Keyskills :
Customer ServiceExisting ClientsRenewalsSales

APPLY NOW

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