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Job Location | Sheffield |
Education | Not Mentioned |
Salary | £10.25 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary, full-time |
Sheffield Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.Sheffield Council is committed to equal opportunities and expects all staff and volunteers to recognise and value differences.To increase testing for COVID-19, the Government has significantly increased the number of centres where individuals can be tested. This role is to work as part of a testing operations team to support the delivery and operation of testing for those citizens that visit a COVID-19 test site.The Site Operative is a customer-facing role responsible for supporting the customer through the end-to-end testing experience and supporting wider site operations. Working across a number of positions, key activities include managing social distancing through orderly queuing, supporting customers through registration, providing verbal guidance on the testing process and regular cleaning of the site.Contract duraction: 3 monthsPayrate: £10.25Working hours: Monday-Friday 9am - 5pm (35h per week, full time). Flexibility required as working hours are subject to change depending on demand.Key responsibilities:• Ensures social distancing is maintained in subject queueing areas and identifies and asks symptomatic subjects to leave the site• Greets customers at arrival, asking them to sanitise hands and ensures the subject is eligible for testing• Directs subject to available testing stations and then the following completion of swabbing• Provide verbal instruction on how to complete self-swabbing• Deals with customer queries, and supports customers with accessibility requirements as appropriate• Supports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the dayPreferred Experience- Experience in a fast-paced, customer-facing environment• Experience working with members of the public/patients, preferably including crowd control• Experience working at events and leisure & hospitalityIf you have any customer service experience we want you!Apply now and one of our Talent Sourcing Specialist will contact you shortly to discuss the enxt steps.