Care Co-Ordinator

Job Description

If you are a skilled administrator with the ability to multitask and handle a busy working environment this role is not one to be missed. On behalf of one of my favourite clients in Sheffield, this team offers a warm and welcoming office environment with strong support throughout the team and inviting hours of 7-3pm. Your duties will include:--To schedule the Home Care rotas ensuring that clients calls are scheduled as close to their requirements and requests as possible.-To allocate care calls to staff in a way to maximise efficiency, taking into consideration travel time, required breaks and availability.-To ensure care calls are allocated in accordance with relevant legislation, including Working Time Regulations.-To work with the Senior Care Co-ordinator to facilitate new clients, where possible.-Ensuring that client preferences are met by providing the appropriate Care Support Worker, wherever possible.-To work with the Senior Care Co-ordinator and Care Supervisor to update and maintain client files in relation to their care calls, including preferences, changes to requirements, respite, holidays, service suspensions and cancellations.-To keep the Senior Care Co-ordinator updated of any changes in client requirements to ensure that scheduled care calls are invoiced appropriately, including service suspensions and cancellations.-To monitor and respond to any changes which may impact on rotas including sickness absence, holidays, training, cancellations, and other unforeseen circumstances.-Ensuring that clients are kept up to date with any changes to their schedule or their usual Care Support Workers.-Ensuring staff are provided with their rotas in a timely manner, with changes notified appropriately.-To ensure that client and staff rotas are accurately recorded and maintained, sharing information with appropriate team members where necessary.-To allocate care calls ensuring staff receive the appropriate number of working hours in accordance with their contracts, keeping paid gaps to a minimum.-Working with the Senior Care Co-ordinator, Care Supervisor, Quality Assurance Co-ordinator and Central team to schedule meetings, training, spot checks and reviews when required.-Working with the management team to maximise opportunities, efficiencies and availability for new and existing clients.-Undertake client visits when calls are not covered.-To support the management team in ensuring the day-to-day operation of the Home Care business is efficient, effective and is operated in accordance within the latest organisational standards. The successful candidate must be:--Highly organised with the ability to multitask-A confident communicator-Capable of using Microsoft OfficeTo apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your applicationhas not been successful.Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levelswithin finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester.Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.