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Job Location | Sheffield |
Education | Not Mentioned |
Salary | £10.66 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
Call Centre Operator - Environment AgencyLocation: SheffieldPay: £10.66Job Type: TemporarySector: Public SectorHours: 37 hours a week (Fixed weekly shift pattern of 7-3, 9-5 or 12-8 Mon-Fri)A Little Bit About Us: Brook Street have grown into one of the UKs leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alikewas important to our founder Margery Hurst and it remains important to us today.Recruitment is about so much more than just filling job vacancies. Its about giving people the chance to unleash their full potential, through their perfect new role.About the Client: The Environment Agency work to create better places for people and wildlife and support sustainable development.What Will Be Your Day to Day Tasks The Customer Service Adviser role in our contact centre is primarily focused on helping customers over the telephone. The role may involve some written correspondence by email and some administrative work.The work we do in our contact centre is centred around helping customers to understand what is required of them to export fisheries products to Europe after the EU exit, helping them to create the required documents for these exports and also assisting fishersto meet their obligations in recording their catch details to provide accurate data to the Marine Management Organisation.It is not a sales environment and we do not set rigid targets for time spent on calls.The customer service adviser will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to: