Business Advisor (Start Up Loans)

Job Description

Location: Sheffield / Hybrid homeworkingContract: PermanentHours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)Salary: Up to £25,000 per annum max depending on experienceBenefits package:

• 30 days annual leave plus bank holidays, opportunity to buy and sell holiday
• 15% employer pension contribution,
• Performance related bonus
• Flexible working, cycle to work scheme, healthcare cash plan and life assurance
• Paid voluntary day, maternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more

THE ROLEOur Hub Team have a unique opportunity available for a relationship driven individual who is interested in making a real impact in helping small businesses receive the financial support they need.The Hub work directly with the Start Up Loans programme, which is focused on promoting growth within the UK economy through supporting individuals to start their own businesses. Led by a Delivery Manager, you will work with small business owners at all stagesof Start Up Loans Applications - from those not yet trading through to those up to two years trading - providing business support and assessing loan applications.In this unique position, you will be responsible for managing and nurturing your own case load of Start Up Applicants. You will have initial communication as well as ongoing engagement, supporting Applicants through the application process and providingpractical guidance and support in order to enable them to reach a full loan assessment.You will conduct preliminary reviews of new applications to determine eligibility, readiness and support requirements, as well as support Applicants in preparing their business documentation in order to give them the best chance of meeting the schemes assessmentcriteria. You will provide ongoing business support to Applicants on a 1:1 or group basis, using a range of formats (e.g. phone, online, Skype, email etc.) helping Applicants understand, create, and refine core business documents, including business plans,cash flow forecasts and personal survival budgets. You will also deliver ongoing mentoring support to Loan Recipients to help them make decisions about how to sustain and grow their business.As part of your role, you will be responsible for loan assessments including conducting due diligence on each Applicant, making recommendations as to whether and why the Applicant should receive a Start Up Loan. Working closely with the schemes LendingTeam to agree an outcome for all Applications, you will communicate outcomes to Applicants, and submit relevant documentation for approved applications.To be successful in this role, you will have experience of working in a targeted and fast paced customer service environment using a range of communication tools; phone, email, online, face-to-face. You will be a natural peoples person, with prior experienceof managing relationships. Ideally you will have knowledge of the business support landscape and clear understanding of the challenges facing small business owners as well as knowledge of current regulatory requirements.You will have excellent interpersonal and relationship building skills, communication skills both written and verbal, attention to detail and commitment to high quality standards. You will be comfortable working with numbers and managing multiple systems,well-organised and target driven, with a passion to succeed and exceed against targets and objectives.We are proud to offer flexible working arrangements that empower our people to make their own decisions about where, when and how they approach work. We believe that diversity is a strength and welcome candidates from a diversity of backgrounds who can bringa wealth of knowledge, experience and ideas. We are proud that our continued efforts to engage our employees being recognised through our outstanding workplace 2021 award and Investing in Women Code.If youre passionate and want to help the British small-business community, we would love to hear from you.To view the full job description please visit the British Business Bank Careers PageABOUT USThe British Business Bank is a unique and exciting institution. Its mission is to make finance markets work better so smaller businesses across the UK can prosper and grow.Established in 2014, it is a 100% government-owned economic development bank but independently managed.To deliver its programmes, the Bank works through more than 180 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms.Currently, we employ around 390 people, split between offices in Sheffield and London.Please note all candidates applying for this role should have the right to work in the U.K.