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Application Support Engineer

Job LocationSheffield
EducationNot Mentioned
Salary35,000 - 45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Nigel Frank have partnered with a client to hire an Application Support Engineer to join them in their technological journey.Our client is a leading global provider of testing, inspecting and certification (TIC) serviced on a large variety and range of products as well as materials and processes for a diverse market.With their headquarters in London, our clients scientists, engineers, and technologists, work in a global network of over 200 laboratories, supporting customers through complex regulatory approvals and into production. All the while ensuring that the products,materials and processes they proved are safe and fit for use.Role & Responsibilities

    • Use business knowledge to identify improvements for current processes and be able to correctly evaluate technology solutions for business needs
    • Provide technical support for network hardware, systems and software issues to a range of the companys sites & labs
    • Identify appropriate solutions to resolve service incidents and requests for users issues
    • Work with the wider IT support team to provide support and ensure that the assigned calls are responded to and resolved efficiently
    • Communicate with technical, business, operations and support audiences while using specialist knowledge effectively
Skills & Qualifications
    • Experience in an application support or technical systems analyst role
    • Software application support experience (e.g. .NET, C#, VB)
    • Have a working knowledge of MS SQL and MS Access
    • Strong knowledge of networking and the ability to setting up data extraction
    • Solid knowledge of Microsoft applications including SharePoint, Office 365, PowerApps
The role on offers a competitive salary up to £40k (experience depending) as well as the chance to work your way up in the organisation and build a career!

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