| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Sheffield |
| Education | Not Mentioned |
| Salary | £25,000 - £30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Application Support AnalystSpring technology are currently working in partnership with a leading legal organisation to recruit an Application Support Analyst for their thriving team in SheffieldSheffield£25k - £30kAs an Application Support Analyst you will be the primary escalation point for customer support requests for the companies applications. This includes internally developed applications. You will work in a close knit team and liaise with existing team members across London and the EMEA Region Key Responsibilities*Develop a strong understanding of the companies hardware and software configurations including software management and ITSM applications*Monitor and update tickets / unresolved issues ensuring SLAs are met in regards to issue response and resolution times *Effectively diagnose escalated tickets and determine appropriate actions for resolution*Improve the quality of service delivery and provide value added customer services*Communicate complex technical information effectively to a non-technical audienceYou will need*Strong experience within an applications support position including validating issues, testing fixes and working to timely resolutions*Excellent experience with Windows, Office 365 and various web browsers including IE 11 and Chrome*Previous experience using VPN clients and Citrix clients advantageous *Lotus notes experience is desirable*Fluent communication both verbally and written to a wide range of audiences Does this sound like youCould you make a difference in a thriving companyApply now for my immediate considerationSpring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: candidate-privacy-information-statement