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Account Manager

Job LocationSheffield
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Ref: 81Role: Account ManagerSalary: £25,000Location: Dinnington, SheffieldHours: 8:30am - 5:30pm Mon-FriThe Role:Working closely with the Sales Manager and Supply Chain team, your main objective will be to maximise the amount of business generated by customers in your account portfolio. You will do this by developing a detailed understanding of the customers needsand how our products can satisfy those needs. This understanding combined with excellent customer service and empathy will be the basis of creating long term relationships which move towards close partnerships. The role is a combination of reactive order management(with up-selling and cross-selling where appropriate) and proactive business development where you look to introduce products from our range to the customer where they are either not selling that product currently or are buying elsewhere and are not activelylooking for new suppliers. Your account base will be a mixture of end-user manufacturers, SME businesses and resellers. You will be expected to proactively contact these accounts regularly by phone balancing business development within your customer base withday-to-day order management. Time management and effective communication skills are essential to maximising customer service and mutual value creation. The major KPIs will be sales and margin, with an uncapped bonus structure in place based on both individualand team performance.This role would suit a candidate who is ambitious, energetic and wants to get ahead by demonstrating the right ability and attitude. Our client is growing rapidly, so the opportunities for promotion are limited only by your success in the role.Key Responsibilities/accountabilities:

  • Generating sales orders from existing customers to deliver to the team sales target.
  • Identifying opportunities to increase the range of products each customer buys from us.
  • Supporting the customer with all enquiries they have with the business, liaising with other teams to answer these queries.
  • Full account management from point of quotation to after-sales care
  • Working closely with Logistics and Operations to ensure deliveries are made in line with customer requirements
  • Working with Finance to ensure customer payments are made in line with commercial agreements.
  • Correctly processing all quotes and orders in SAP.
The successful candidate:
  • Previous account management/sales experience preferred
  • Ability to deliver against targets and excel in a sales environment
  • Experience in owning the sales process from quotation through to completion.
Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race,religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.

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