Supplier Relationship Manager

Job Description

Here at N Brown we are looking for a Supplier Relationship Manager to join our supply chain team.This role offers hybrid working, enabling you to work from home or office. We know these are different times and have embraced them to ensure our colleagues are supported. Working here youll explore everything the world of digital retail has to offerasking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, work flexibly, and youve got the perfectplace to show your skills and learn new ones.Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We help our customers to express themselves with stylish products, helpful services and flexible finance.A bit about the Supplier Relationship Managerrole:This is an amazing opportunity to join our supply chain team responsible for managing our relationships with our strategic partners who support our inbound and outbound operations across our Shaw and Hadfield distribution centres. These critical partners alsoplay a key role in delivering our parcels which has a direct impact on the customer experience of our brands. Extracting value from these relationships is an important component in ensuring our partners are achieving the KPIs and delivering on the cost elementsof the contracts.What youll do as a Supplier Relationship Manager at N Brown:

• Responsible for managing and controlling overall relations with strategic and critical suppliers - in line with the SRM policy.
• Obtaining relevant information from the procurement team e.g. Experian periodic reports to conduct risk and impact assessment.
• Ensuring a contract is successfully executed by formally monitoring performance against contract requirements.
• Engaging with business contract owners (BCO) to track and monitor performance including status, quality and against SLAs / KPIs.
• Issuing balanced Scorecards to collate feedback.
• Arranging and chairing management meetings with performing and non-performing providers.
• Improving and developing relationships with key representatives based on mutual trust and understanding, open communications and a joint approach to managing delivery.
• Maintaining frequent engagement with procurement category leads (PCL) and BCOs to review and assess performance, risks and issues
• Formally engaging with providers on a periodic basis to discuss performance, risks, issues and any opportunity for future improvements or cost-savings.
• Leading on issues resolution with providers to ensure that decisions and actions are taken appropriately by the group.
• Realise estimated and planned savings through continuous monitoring of spend and identify potential additional savings and benefits through proactive contract and supplier management.
• Collating and reporting on Lessons Learned that will benefit future contracts.

Who you are:

• Proven experience of managing a large variety of commercial partners and providers.
• The ability to build superior relations internally, and with partners gaining early engagement and effective challenge.
• High level stakeholder identification and management skills using RACI principals in communication and reporting.
• Tenacity in driving performance and delivering objectives.
• The ability to work with ambiguity in a fast-paced environment whilst maintaining focus on core outcomes and delivery.
• Extensive experience of current SRM principals.
• Demonstrable analytical skills such that you can assimilate complex commercial proposals, financial models and contractual payment obligations.
• Robust commercial and financial acumen to understand and challenge budgets, performance against them, cost reduction targets to control costs and maximise profitability.

Your Supplier Relationship ManagerBenefits:

• Competitive bonus schemewe reward you when we succeed.
• Company pension scheme which well match up to 5% and if you put in 6% well contribute 8%.
• Life Assurance.
• Youll receive 24 days plus bank holidays. Your holiday entitlement increases with length of service and youll have the option to purchase an extra 10 days per year.
• Amazing colleague discount scheme across all our brands.
• Hybrid working, enabling you to work from home or the office located in Shaw, Manchester.
• Plus loads more!see our website careers page for more details.

So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers lives. We are proud to be N Brown.To apply click the link online and send your application to N BrownEmployees in our business may have access to our customers personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individualfrom obtaining a position with N Brown Group.