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THIS ROLE IS INSIDE IR35 THIS IS A HYBRID WORKING ROLE Advanced knowledge of the latest insurance platforms and technologies such as Guidewire, ICE, EIS, Genesys etc. As a hands-on ...
Solutions Architect Cardiff / Hybrid Initial 3 Month Contract (planend extensions) INSIDE IR35 £750.00 Per Day Yolk Recruitment are currently hiring for a Solution Architect to support our clien...
Solution Architect Cardiff / Hybrid Initial 3 Month Contract (planend extensions) INSIDE IR35 £750.00 Per Day Yolk Recruitment are currently hiring for a Solution Architect to support our client...
Who are Diligenta Diligentas vision is to be acknowledged as best in-class platform based Life and Pensions Administration Service provider. Customer service is at the heart of every...
Who are Diligenta Diligentas vision is to be acknowledged as best in-class platform based Life and Pensions Administration Service provider. Customer service is at the heart of every...
Product Owner (Genesys) Solihull (2 days a week) - £65K plus 10% bonus Gleeson Recruitment Group are working with a Financial Services organisation based in ...
Exciting Opportunity: Business Transformation Analyst in Leeds About Engie ENGIE is a global leader in low-carbon energy supply and services. We have been active in...
About the role We’re looking for a true subject matter expert to lead both Network and Voice provision across the Society, a wide remit that covers everything from BAU activities through to future-p...
Job Title: Product Owner - Genesys Location: Solihull - Hybrid 2 days office Hours: Permanent-Full Time __________________________________________...
agileProduct ownergenesys cloud1st/2nd line Infrastructure Networks Engineer Contract - Inside IR35 Coventry (1 - 2 days in the office) My client is looking for a 1st/2nd line ...
GenesysSupportVOIPServiceNowMsTeamsReal Time Analyst Mon - Fri, 8am - 6pm, Permanent Location: Manchester Annual Salary: £29,366 The Specialist Workforce Ana...
Cloud UC Engineer - Remote, UK Our client, a leading Cloud first Solution provider is looking for a hands-on Delivery and Support Engineer to join their expanding Unified Comms & Contact Centre divis...
SIPVoIPVoice SolutionsHosted ServicesSBCUCaaS8X8Im recruiting a Contact Centre Consultant for a Public Sector contract - as above this an urgent requirement and therefore were looking for someone to start asap without long notice periods. The initi...
Contact CentreDigital ServicesProject ManagementResource ManagementTelephonyAre you a Purchasing Coordinator looking for a new opportunity Do you have excellent attention to detail and enjoy variety in your role Want to work for well known local renowned company If so, look n...
Contact Centre Workforce Management Leader Competitive Salary Burnley or Barrow-in-Furness 2 days per week We are currently recruiting a Workforce Management Leader to work for a l...
Strategic ForecastingStrategic PlanningTrend AnalysisWorkforce PlanningWorkforce ManagementWho are they and what do they do Our clients mission is to help raise funds for charities and good causes and increase awareness of their work. Players of theirs have raised more than £900 milli...
CharityCustomer ExperienceDevelopment OpportunitiesPlatformsService LevelsInfrastructure Operations Engineer Lead Infrastructure Operations Engineer Lead. A large claims management firm need a new Infrastructure Operations Engineer Lead to join the team. This position can ...
Reporting to the Head of Operations in the IT Department, you ensure stability, operation and development of Unified Communication Infrastructures deployed at shore-based locations at the Companys sit...
Elevation Recruitment Group looking to recruit a Project Manager who has a blend of PM and BA skills and experience on behalf of a Rotherham-based consumer services business. The successful Project Ma...
Business AnalystContact CentreProject ManagerRotherhamDialler Systemhybrid firstInfrastructure Engineer Infrastructure Engineer / Azure Engineer. A large claims management firm needs an Infrastructure Engineer to join the team. This position can be entirely home based. The ideal...
Our client is a fast growing outsourcer that specialise in the delivery of essential public services across defence, transport, justice, immigration, health care and other citizen services. They opera...
Resource Planning contact centre ForecastingDWP. Digital with Purpose. Here at DWP Digital our purpose is unique. Were delivering a generational change to the way DWP works. Our agile teams are modernising products and service...
DWP. Digital with Purpose. Here at DWP Digital our purpose is unique. Were delivering a generational change to the way DWP works. Our agile teams are modernising products and service...
DWP. Digital with Purpose. Here at DWP Digital our purpose is unique. Were delivering a generational change to the way DWP works. Our agile teams are modernising products and service...
DWP. Digital with Purpose. Here at DWP Digital our purpose is unique. Were delivering a generational change to the way DWP works. Our agile teams are modernising products and service...
The Unified Communications Engineer Team Lead is an exciting opportunity to join a growing business based in Devon with dynamic hybrid working and occasional European travel. This post will utilise sk...
SIPTelephonyCCNACiscoNetwork EngineerVIOPIT managerUnified Communications EngineerUnified Call ManagerCCM ManagerVoice gatewayInternational Customer Success Manager - Tech Support - International Operations - Global Circular Economy Scaleup - up to £50k + bonus - Hybrid Working, London We are on th...
International OperationsCustomer SuccessProduct SupportLine Management ExperienceLooking to enhance your career in all things contact centre and CX technology client management, our client, a global award winning multilingual BPO provider, is looking to hire a German speak...
Account Management SaaS Contact Centre Technology OutsourcingRole: Predictive Dialler Analyst Salary: £40-50k per annum Location: Rotherham Hours: Monday- Friday 8:30am- 5pm ...
Are you an experienced Technical Business Analyst Do you have strong requirements gathering skills Are you great at writing user stories Im working with a leading Banking organisation who has bu...
Unified communications engineer / Telephony Engineer (3-month contract) A rapidly growing software business based in Nottinghamshire is in need of a Unified Communications Engineer / Telephony Enginee...
Our client is looking for a Resource Planning Consultant to join their Contact Centre and Complex Case Management Team in Liverpool. This role is focused on providing value add and in-depth support to...
Resource Planning contact centre ForecastingTo provide technical support to external customers who utilise cloud contact centre solutions and various adjuncts provided by CC360. Key Tasks Respond to, monitor and update incid...
Customer ServiceTechnical SupportTroubleshootingWe are looking for an experienced Telecoms & IVR engineer to join a reputable and rapidly expanding Financial Services business. You will be responsible for the day-to-day support & administration of...
telecomsgenesysivrinincicpureconnectSenior Infrastructure Engineer London/Remote Who we are: QBE Insurance Group is one of the worlds top 20 general insurance and reinsurance companies, with operations in all the key insurance market...
Our client is a fast growing outsourcer that specialise in the delivery of essential public services across defence, transport, justice, immigration, health care and other citizen services. They opera...
Resource Planning contact centre FecastingA career in our Technology Consulting practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leade...
A career in our Technology Consulting practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leade...
General Overview: To deliver an end to end accounts receivable service to ENGIE efficiently and effectively and in line with agreed SLAs. The role is required to:
Technical Consultant - Avaya / Genesys / Cisco Spring Technology are currently working in partnership with a leading managed service provider to recruit a Technical Consultant to work on internal & ...
Our client is looking for a Senior Resource Planning Analyst to join their Contact Centre and Complex Case Management Team in Liverpool. This role is focused on providing value add and in-depth suppor...
Technical Consultant - Avaya / Genesys / Cisco Spring Technology are currently working in partnership with a leading managed service provider to recruit a Technical Consultant to work on internal & ...
ServiceNow Technology Consultant London - National & International Travel requirements. About us Capgemini is a global leader in consulting, digital transformation, technology and engineering serv...
Speech Analytics A leader in the customer management consulting industry is seeking a Speech Analyst to deliver insights to clients through their managed analytics service offerings. A diverse portfo...
Junior Architect – Verint Media Recording – Banking A leading Global Bank, are currently looking for a Junior Architect with Verint Media Recording knowledge for an initial 6-month contract based...
A leading Global Bank currently requires a Verint Engineer for an initial 3 to 6 month contract based in London, paying up to £400 per day via PAYE. Experience Required
Yolk is a recruiting partner for one of Wales’ largest organisations which delivers a valuable public service. We are currently supporting them to recruit a Real Time Analyst to ensure that the Cont...
Business Targets Process Management Sampling Telephony Demand PlanningRole: Real Time Analyst Salary: £28,252 - £30,876 + benefits Location: Cardiff although the role is fully remote until the end of 2021 and then will most likely be mostly remote thereaft...
Role: Shift Manager Salary: £28,252 - £30,876 + benefits A leading organisation based in Cardiff are looking for a Shift manager to ensure that the Contact Centre is set up to meet the ...
My fantastic client in the financial services sector in Slough are looking for a Deployment Engineer who has experience deploying cloud solutions across telephony systems for an exciting contract oppo...
(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google Cloud(Home working, UK-wide). Flourishing technology company seeks a Software / Solutions Architect with strong Business Analyst experience to join their core Unified Communications and Contact Centre solu...
Business Analyst Contact Centre Amazon API Javascript Solutions AWS Architect CC UC Unified communications Google CloudResource Planner-£26k-£28k-Glasgow The Client They are the largest independent outsourcers in the UK, providing contact centre services and software solutions to successful brands around t...
We have been instructed by our client to help them recruit a Senior Resource Planner for their site in Glasgow who will help manage the planning and real time cycle for operational accounts, deliverin...
We have been instructed by our client to help them recruit a Senior Resource Planner for their site in Glasgow who will help manage the planning and real time cycle for operational accounts, deliverin...
We have been instructed by our client to help them recruit a Senior Resource Planner for their site in Glasgow who will help manage the planning and real time cycle for operational accounts, deliverin...
Do you want to work for a company which specializes in customer service We are recruiting for a company that has been in the business for over 50 years and continuing to grow. We are looking to hire...
Analysis Communication Skills ReptingService Delivery-£26k-£28k-Glasgow The Client They are the largest independent outsourcers in the UK, providing contact centre services and software solutions to successful brands around t...
Real Time Analyst The Opportunity Yolk is a recruiting partner for one of Wales’ largest organisations which delivers a valuable public service. We are currently supporting them to recruit a Real ...
Real-time Data Real Time Moniting Wkfce Planning Wkfce Management Real TimeGSA Techsource are currently working with a global IT service provider to recruit a Media Recording Consultant, this role is to start in June working remotely initially, but once restrictions are lift...
PURPOSE AND SCOPE The role is a hands on’ role and responsible for leading on operational delivery for key contact centre transformation IT projects to ensure successful transition into the operati...
Do you have a demonstrable track record selling CX technology and SaaS solutions and winning new logo business and development of existing Are you looking to take the next step up in your career, sel...
Business Development Channel Sales Partners Unified CommsOur client is looking for a Senior Resource Planning Analyst to join their Contact Centre and Complex Case Management Team in Liverpool. This role is focused on providing value add and in-depth suppor...
Contact Centre Fecasting Genesys Outsourcing Wkfce PlanningDo you have a demonstrable track record selling CX technology and SaaS solutions and winning new logo business and development of existing Are you looking to take the next step up in your career, sel...
Business Development Contact Centre New Business Development SaaS Unified CommunicationsEximius are exclusively recruiting on behalf of a technology solutions provider in the contact centre sector who are growing their Genesys focused professional services team. They require an experienc...
Cloud Computing Contact Centre Genesys Unified Communications Voice TechnologyVoIP Support Engineer - London An industry leading VoIP Service Provider based in London is seeking an ambitious and driven Technical Support Engineer to join their Customer Operations Team on a perm...
We are seeking a highly experienced Business Analyst with a background and experience in the Contact Centre industry to join an organisation on an initial 6 month contract. The individual needs to ha...
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