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Furniture Technician

Job LocationSawston
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Furniture TechnicianCambridge, SawstonHours of work any 5 out of 7 days 8.30am - 5pmSalary £25,00021 days holiday pro rata plus Bank HolidaysAre you ambitious, accountable, enthusiastic, and show initiativeAre you looking for a career with uncapped earning potentialThis is the ideal role for a proven Furniture Technician to advance their career with one of the leading outdoor living companies in the retail space.About UsFor more than 15 years, White Stores has been a trailblazer in the garden furniture industry, bringing our values, ambitions, and passion for products into the fold. Challenging the status quo, White Stores has become an award-winning retailer that has putour customers at the heart of what we do, giving life to a vibrant, growing business.This rapid growth has led to the formation of HWC Logistics, which is part of the White Stores Group. At HWC, we specialise in providing end-to-end third-party logistics, storage and fulfilment solutions that are facilitated by industry-leading technology,and people that care. Using our expertise and detailed knowledge, we strive to be efficient, progressive, and dynamic.Based in a modern, 240,000 square foot warehouse just south of Cambridge, were giving you the chance to join a company that cares about their products, customers and most importantly, you. While its an exciting time to join HWC, were always looking towardsthe future, with plans to scale up our logistics solutions to external customers, too.PerksCycle to work scheme, Gym discount, Staff discount, Employee of the month nomination scheme (monetary reward and company recognition) Ladies breakfast, Football (staff clubs) Table tennis, Employee Assistance programThe Benefits

  • Salary £25,000
  • 21 days holiday pro rata plus Bank Holidays
  • Free parking
  • Pension
  • Paid OT
  • Casual dress
Your Role will include
  • Travelling to customers homes to carry out professional quality repairs
  • To provide quality assessments and provide detailed reports
  • To manage customer expectations and provide product maintenance advice
  • To monitor the type of issues coming through the department in order to identify recurring problems
  • To investigate recurring issues and offer solutions or modifications to prevent this type of issue in the future
  • To make observations of the effect of packing, loading, and transporting and offer advice on how to improve it
  • To ensure all relevant information has been gathered to guarantee that all required work has been carried out correctly
  • To take responsibility for the issue through the repair process and guarantee its quality at the end.
  • The Furniture Technician is part of a team of 10 people reporting to the Head of workshop
About YouTo be considered as a Furniture Technician, you will need the following experience:
  • Good administration and organisational skills
  • Ability to work on own initiative and to evaluate action needed to satisfy customers
  • Excellent personal presentation
  • A good standard of report writing
  • Full UK driving licence
  • Forward thinking
  • Logical reasoning
  • Customer focused and attention to detail
White Stores is proud to be an equal opportunity workplace. We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We believe the more inclusive our environments are,the better our work will be.So, if youre looking for a new challenge and want to work for an innovative forward-thinking company that value staff and provide exceptional training to enable you to be the best you can be, please apply today.

Keyskills :
AdviceFurnitureProblem SolvingRepairReport Writing

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