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Job Location | Saltash |
Education | Not Mentioned |
Salary | £17,500 - £18,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Pertemps currently have an exciting opportunity for a Client Service Coordinator to join a large organisation with great career prospects, benefits package and team environment.As a ClientCoordinator working in a busy training department, you will keep plates spinning by juggling client bookings, providing administrative support and excellent customer service!You will also be expected to work on your own initiative, deliver fantastic customer service, be a natural people-person and have the drive and hunger to succeed.The role would be a combination of home and office working –approximately 2-3 days in the office in Saltash and the rest from home.This role also requires one week of UK hours 9:00am - 5:00pm alternating with one week of US hours which are 2.00pm – 10.00pmAs the Client Coordinator, you will be required to -Support the service of a variety of clients, you will be responsible for liaising with clients and suppliers to schedule learning events and for managing the administration and logistics to make sure it runs successfully, and that all associated information is captured accurately to enable both client reporting and a positive experience for learners.Be the first point of contact for learners, trainers, suppliers and clients, handling their queries effectively whilst representing the company brand positively, taking ownership for your own workload to ensure accurate and timely information is given to clients and trainers.Contribute to the successful commercial performance of our client accounts by swiftly and accurately processing invoices and purchase orders, meeting SLAs on a continuous basis, ensuring you maintain accurate and complete data at all times, and by responding quickly to any concerns or issues that arise with confidence, empathy and an eagerness to identify opportunities to improve our services and processes and share those ideas with others.As the Client Coordinator, you will need to be someone who can quickly establish strong working relationships with client contacts, managers, learners, trainers and suppliers in order to efficiently and effectively schedule and administrate learning events for our clients, whilst maintaining a high quality experience with everyone you engage with.This is a full time position based on the outskirts of Plymouth, with full-time working hours Monday – Friday (37.5 hours a week). With a pay rate of £17,500-£18,500, depending on experience.25 days of annual leave per year, an extra day off on your birthday (nobody should work on their birthday!) and bank holidays!If you have previous administrative experience, great communication skills and a customer service background, please click apply now, or contactChelsea Walker in the Pertemps Plymouth branch