Compliance Manager Fluent in German

Job Description

The role will involve working within our well-established Compliance Department to ensure that the PCA UK entity continues to meet requirements published by the relevant regulatory bodies and compliance framework.This involves ensuring adherence to all internal and external rules and regulations in the UK and providing compliance support to our European entities. The primary focus of this role is to minimise risk and drive quality across the business. Working closely with the Director of Legal and Compliance and management throughout the European businesses, the Compliance Manager will be responsible for a range of duties including:Compliance Manager Responsibilities:- Deputising for the Director of Legal and Compliance during periods of leave and to support them with their duties.- Managing and supervising the Compliance team, ensuring that all work is completed by the team in a timely manner and within SLAs.- Acting as the Deputy Money Laundering Reporting Officer and complying with all statutory requirements applicable to this role.- Applying agreed processes and procedures to ensure complaints are investigated and resolved; ensuring communications with customers are clear, timely and accurate; and ensuring adequate supervision and controls are in place to minimise the potential for customer detriment.- Ensuring complaints and compliance procedures remain up to date and in line with the latest rules and guidance.coordinating and managing 2nd Line of Defence Compliance Monitoring programme and to report the results to the Director of Legal and Compliance, the Risk Committee and to the Board where appropriate.- Assisting the Data Protection Officer under General Data Protection Regulations (GDPR) with monitoring compliance with GDPR and other data protection laws, our data protection policies, awareness-raising, training, and audits.- Assisting with ensuring the Risk Management framework remains up to date, including the incident management framework and sign off of remedial actions.- Assisting with the preparation of FCA regulatory and Compliance related internal reports.- Monitoring changes in UK and European guidance regarding financial / marketing promotions, working closely with Global Compliance, Legal and Regulatory to ensure the business remains compliant.Compliance Manager Requirements:Essential:- Multilingual (fluent in English and German).- Good people management, organisation, and communication skills with proven experience in managing a Compliance Team.- A minimum of 3 years’ experience gained in a similar role within financial services.- An in-depth understanding of the FCA’s CONC sourcebook and a good understanding of the wider FCA handbook and regulatory framework that underpins the consumer credit industry.- A sound understanding of the Data Protection and Anti-Money Laundering legislation.- A track record of working in a regulated environment providing practical support and advice on risk and compliance related matters.- Strong interpersonal skills and an ability to be assertive and negotiate and influence management at a senior level.Desirable:- Fluent in Spanish and / or other European languages.- Experience of being a Deputy Money Laundering Reporting Officer.- Experience of collating and submitting FCA Gabriel reports and internal reports to the board.- Knowledge of consumer credit regulation in Europe.- An understanding of deceased account management and recoveries.About Phillips & Cohen Associates UK:Phillips & Cohen Associates has built a successful and rapidly growing business by delivering industry-leading collections results while simultaneously enhancing the brand of each individual client.Phillips & Cohen Associates was formed in 1997 and quickly established a reputation as a responsible and trusted partner to industry leaders around the world. We have three regional offices in the United States (including a dedicated analytics centre) and international offices in Manchester United Kingdom, Quebec Canada, Melbourne Australia, and Madrid Spain.Our business has achieved national and international prominence by providing highly effective financial recovery services that include compassionate Deceased Care and Probate, Pre- and Post Charge-Off Credit Card, Business Card, Consumer Retail, Debt Management, and Cease and Desist solutions.Location: Manchester, M5 3EFJob type: Full time, Permanent, 37.5 hours per weekSalary: £42,000 to £50,000 per annumYou may have experience of the following: Compliance Manager, Stakeholder Management, FCA, Compliance, Regulatory, Regulations, Financial Services, Investments, etc.Ref: 95159