Business Analyst

Job Description

ABOUT THE ROLEWant to work for a multi award winning legal firm with my many more nominations this year!At HF technology and innovation is at the forefront our of minds! Just take a look at our recent innovations, like HOLT and Spyglass, which have led us to be named Most Innovative Law Firm of the Year and Best Use of Technology!Help us to continue this success by joining our Business Analyst team!This is a valuable position within the IT department, you will analyse and design solutions for complex business and IT processes, working in collaboration with the Development, MI, and Test teams, acting as an interface between both IT and the Business,to understand and deliver successful business solutions.What will you be doing

• Responsible for end-to-end business analysis for system and projects; including requirements gathering, facilitating workshops, business impact analysis, writing technical specifications, User Stories, design/UI specification and implementation support.
• Ensure team values and working practices, specifically planning, communication, documentation and delivery, are followed and supported.
• Produce accurate project documentation to capture, analyse and impact assess business requirements. Working to high standards of accuracy and complying with IT and team policies and guidelines.
• Collaboratively engage and communicate effectively, with all levels of stakeholders and potentially clients, to elicit and investigate requirements and clearly explain technical solutions.
• Collaboratively work with internal and external colleagues to design solutions and ensure delivery of desired outcomes for small and large projects.
• Investigate and analyse complex technical system and operational processes and produce as-is and to-be process maps for stakeholder and technical use.
• Develop with IT and the business, recommendations on different solutions, determine business, resource and cost impact and long-term scalability of solutions.
• Work with the training department, business leads and end-users in the implementation and embedding of process change. Produce how-to guides in collaboration with the business and developers to capture and explain the process steps.

What are we looking for

• Previous business analysis experience
• Experience of implementing software and process solutions
• Ability to work with stakeholders at all levels of the organisation
• Experience working with agile methodologies
• Ability to work under pressure and to tight deadlines
• High level of attention to detail
• Excellent organisational skills
• Excellent written and oral communications skills

Desirable skills:

• Experience in case/claims/customer management systems
• Experience with financial systems, ideally within a legal environment
• Exposure to SAFe, ITIL, SDLC or other project management or IT service delivery methodologies
• Exposure to legal or insurance industry

What’s in it for youWe are not your stereotypical corporate law firm. We offer flexible working and have a relaxed dress code - you can be yourself at work! We offer hybrid working and flexible working hours for all.We continue to place a firm emphasis on investing in our people and promoting internally. We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you will have access to as part of our team:

• 25 days’ annual leave (in addition to public holidays), increasing to 30 days with service
• Private healthcare provision
• Company pension scheme
• Enhanced parental leave
• Cycle to Work scheme
• Life insurance and income protection
• Employee Assistance Programme & Digital GP service
• Season ticket loans
• Flu vouchers
• Bonus scheme
• Perks at work scheme package

About the companyHF is one of the UK’s leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest motor insurers in specialist areas such as counter fraud,large & complex injury, motor and casualty services, recoveries, costs and credit hire. Horwich Farrelly has recently expanded into the provision of commercial legal services and litigation, providing solutions to a wide range of corporate and SME clients.Sounds great! What nextIf you are ready to apply, the button is below.As an equal opportunities’ employer, were passionate about inclusive hiring approaches.When you apply, youll be asked about any adjustments you might need to support the recruitment process. Let us know, and well do our best to support you.VISA Sponsorship not available.