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Job LocationRuncorn
EducationNot Mentioned
Salary£19,800 - £24,200 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Were seeking a dedicated Customer Service Advisor who can provide top-notch support and service to our valued clients within the Life Science industry. Based in Runcorn, this position requires exceptional communication skills and a keen eye for detail.Client DetailsOur client is a globally recognised entity within the Life Science industry, boasting a significant presence in the UK market. With thousands of employees worldwide, this respected firm delivers high-quality products and services that make a real differencein peoples lives.Description

  • Providing excellent customer service to clients and ensuring their needs are met
  • Handling customer queries and complaints in a professional and timely manner
  • Collaborating with the sales team to optimise client satisfaction
  • Maintaining accurate customer records and documenting all customer interactions
  • Identifying opportunities to up-sell or cross-sell company products and services
  • Staying updated about the latest company products and services to provide accurate information to clients
  • Participating in training and development opportunities to improve job performance
  • Adhering to company policies and procedures in all interactions with clients
ProfileA successful Customer Service Advisor should have:
  • A degree or equivalent qualification, preferably in a business-related field
  • Experience in a customer-facing role, ideally within the Life Science industry
  • Excellent communication and interpersonal skills
  • A strong commitment to providing exceptional customer service
  • A keen eye for detail and the ability to multitask effectively
  • Proficiency in using customer service software and CRM systems
  • An understanding of sales principles and customer service practices
Job Offer
  • A competitive salary in the range of £19,800 - £24,200 per year
  • Generous holiday leave
  • Opportunities for professional development and career progression
  • A supportive and inclusive company culture
  • Unique benefits tailored to promote work-life balance
If you believe you have the skills and experience to succeed in this role, we encourage you to apply. This is a fantastic opportunity to join a respected company in the Life Science industry, based in Runcorn.

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