Quality Controller

Job Description

Quality Controller. Location: RugbyContract: PermanentShift/Hours: Monday - Friday 09:00-17:30 (40 hours per week)Salary: £25,000 per annumResponsible for: Inbound Quality and ConformanceDescription: Bring your career and talent to our client where you can have a greater impact but be inspired by their mission and excited about your job and future. Our client is a leading supplier of IT solutions and services to a broadrange of commercial and public sector customers globally.As a Quality Controller you will be:

• Working within the Distribution Centre to identify real time non-conformances.
• Responsible for managing all supplier compliance for deliveries into the NDC.
• Collating and analysing systemic data to identify trends/non-conformance.
• Use root cause analysis to understand true defect origins.
• Continuous ImprovementIdentify efficiency improvements, build proposal, and deliver with agreed outcome.
• Building relations with internal/external stakeholder.
• Co-ordinate meetings to review analysis, ensuring all key internal/external stakeholders are included and meetings are conducted in a timely fashion.
• Facilitate meetings to ensure the best outcome and set realistic timeframes for delivery on expectations.
• Hold all stakeholders (internal/external) to account should they fail to meet deadlines/actions.
• Establish monthly reporting suite for Top 10 Distis/Partners and share with the supplier management team.
• Collate data for QBR, supply chain, SLT meetings when required.
• Ensure Go Ramp (Delivery Scheduling Platform) is utilised by all suppliers, utilised correctly by the Warehouse Receiving team and report accordingly and aligned to Warehouse KPIs.
• Follow Company processes and procedures to ensure that a high level of quality and accuracy is always maintained.
• Maintain a comprehensive filing system of all CDW Supplier performance documentation to ensure that all records are easily accessible.
• Flexibility maybe required on Working hours, in some instances at short notice.
• Good housekeeping is essential, and you will be required to keep the working areas of the business safe and clear of any item/object that hinders a safe working environment.
• To be continuously aware of company Health & Safety Policies, including environmental, and always adhere to them.

As a Quality Controller it is required that you have:

• Strong Microsoft Office skills, preferably including Excel, Outlook.
• Strong communication skills, both verbal and written.
• Establishing and maintaining excellent internal and external service levels whilst constantly identifying improvement areas.
• Business management skills with a total commitment to the highest levels of customer service by helping managing performance KPIs, reducing waste and delivering measurable targets within the warehouse function.
• Must possess a proactive approach to problem solving at root cause, with a can-do attitude.
• Multi-functional team player experienced in all aspects of general warehousing.
• Experience in investigation, remediation of issues and the failure of processes, the priority being the customer experience.
• Supplier and sales facing with the ability to communicate effectively and appropriately.
• Ability to hold key stakeholders/suppliers to account.
• Ability to ensure that the Health, Safety and Housekeeping standards are always kept to the highest possible level.

As a Quality Controller it is important that you personally have:

• Good organisational skills.
• Positive can do attitude.
• Honest and hardworking.
• Self-Motivated and proactive.
• Ability to motivate others.
• Ability to listen to ideas.
• Attention to detail.
• Proven record of responsibility and a positive work ethic.
• Good interpersonal skillsability to liaise with personnel at all levels and adapt style accordingly.
• Ability to work to challenging deadlines with a positive approach.
• Fully supporting and selling ideas to co-workers.
• Identifying issues and working with co-workers to overcome them.
• Ability to multitask and demonstrate efficient time and resource management.
• Have a desire for continuous development and self-improvement as well as the team and Department.
• A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner.
• Capable of working cohesively within a team.