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Operations Assistant

Solvit
Job LocationRugby
EducationNot Mentioned
Salary£24,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Operations AssistantLocation: RugbyReporting To: Key Account ManagerDuration: Fixed term contract from February 2023 for 1 year minimum - Maternity CoverSalary: £24,000 - £26,000 per annumWorking Hours: 37.5 per week (Mon - Fri, 08:30 - 4:30, 30 mins lunch breakHoliday Entitlement: 28 days (including bank holidays) per annumRole Purpose:As an Operations Assistant, you will play a crucial role in the smooth operations of our clients shipping and logistics processes. Your responsibilities include handling worldwide shipments, managing cross-trade consignments, and ensuring compliance withexport regulations.Key Accountabilities:

  • Delivering excellent customer service to on-site customers.
  • Preparation of shipping/transport quotations.
  • Booking dispatches with hauliers/forwarders/despatch depot/shipping lines.
  • Generating invoices, packing lists, and other necessary export documentation.
  • Entering bookings into our bespoke shipment software.
  • Managing specific projects.
  • Expediting shipments and resolving queries.
  • Processing supplier and customer invoices with attention to detail.
  • Answering calls, expediting orders and shipments, handling queries.
  • Reporting and escalating issues to the Manager as required.
Person Specification:Requirements:
  • Good educational background.
  • Knowledge of shipping methods, logistics, and Incoterms 2020 or other systems.
  • Experience in an Operations Assistant role within a freight forwarding environment.
  • Intermediate experience with MS Office programs.
  • Proven customer service experience.
Desirable
  • Experience with all modes of transport, export/import, and customs procedures.
Skills and Aptitudes:
  • Excellent numeracy skills.
  • Written and verbal communication skills.
  • Attention to detail and high accuracy.
  • Excellent interpersonal skills.
  • Proven administration skills.
  • Team player with the ability to work independently.
  • Time management skills and ability to meet deadlines.
  • Problem-solving skills.
Personal Qualities:
  • Building strong relationships with suppliers and customers.
  • Professional attitude and telephone manner.
  • Tenacious problem-solving ability.
Note: This job description is not an exhaustive list of requirements.If youre ready to contribute to a dynamic team and make a significant impact in the field of operations and logistics, apply now!#OperationsAssistant #LogisticsJobs #JoinOurTeam

Keyskills :
shipping|transport|hauliers|expediting/forwarders|expediting|imports|exports

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