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Job Location | Rugby |
Education | Not Mentioned |
Salary | £22,000 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
NOC EngineerWe are currently recruiting bright individuals to join the team in our Network Operation Centre. The candidate must be an enthusiastic, organised and driven individual. This position is a great opportunity for graduates or candidates of graduate calibre with or without experience that are looking to develop a career.Probation Period:During the 6-month probation period, all successful candidates will be given full training with access to ample resources for development.Working Schedule:The typical working schedule for this role will be a 24/7/365 shift rotation, 12-hour shifts including nights, weekends and bank holidays.The Role (Day to Day):-Monitoring and day to day operation of the company infrastructure, ensuring that events are handled appropriately.-Liaising with customers to resolve enquiries and complaints.-Provide immediate technical support and investigation to reported issues, ensuring that these issues are investigated thoroughly, in a timely manner.- Track faults on occurrence, following through to resolution.- Responsible for maintaining and actioning Maintenance Schedules for the company.- Monitor and maintain the core RF and Network infrastructure of the company.- Monitor & Maintain a variety of client circuits and service links as and when required, including technologies such as DVB, SCPC, iDirect & Vipersat, and any other platform in use.- Assist in the management and maintenance of all operations.- Assist in installation and removal of equipment and cabling as required.- Work within an effervescent team to fulfil the organisations’ 24/7 operating service - flexible rotating shift pattern may be applied to ensure business needs are satisfied.- Other tasks and responsibilities may be added based on the company requirements at the discretion of the company.Required Skills:- A technical background, such as IT, Electrical or RF, etc.- Very competent in full MS Office products and very efficient in email and web applications.- Very high accuracy in work, with exceptional attention to detail.- Excellent customer relation skills.- The ability to prioritise and manage a busy workload.Preferred Experience: