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Service Assistant

National Trust
Job LocationRoyston
EducationNot Mentioned
Salary£10,202 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, part-time

Job Description

Summary Were looking for a Service Assistant to join our team here at Wimpole Estate. If youre positive, enthusiastic and have a willingness to learn, this role could be for you. What its like to work here This impressive mansion and home farm is the only National Trust property that manages all its visitor attractions and activities in-house. Visitor numbers have increased rapidly in recent years and Wimpole is regarded as one of our most successful properties in terms of growth and innovation. As expected for such a popular location, work at Wimpole is fast-paced, but as part of the team you’ll enjoy flexible working conditions. What youll be doing In this job role, youll be:

  • Working alongside a big staff team and volunteers in delivering outstanding customer service across the property
  • Working across our welcoming and admitting visitors to the property, providing information and orientation
  • Working on our property tills selling admission tickets, processing payments of activities and events and promoting our Growing Support strategy (Memberships/Donations/Fundraising)
  • Promote events, offers, products and benefits of actively supporting the National Trust
  • Support in the delivery of events at times throughout the year
  • Support across the property/portfolio when required
    • Please read the role profile attached for more information. Who were looking for The minimum criteria required for this role is:
  • Working alongside a big staff team and volunteers in delivering outstanding customer service across the property
  • Working across our welcome and admitting visitors to the property, providing information and orientation
  • Excellent multitasking and prioritising skills
  • Attention to detail
  • Creative
  • Team player
  • Working on our property tills selling admission tickets, processing payments of activities and events and promoting our Growing Support strategy (Memberships/Donations/Fundraising)
  • Promote events, offers, products and benefits of actively supporting the National Trust
  • Support in the delivery of events at times throughout the year
  • Support across the property when required
    • The package Benefits for working at the National Trust:
  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.
    • Required skills
  • Charity
  • Customer Service
  • Service Skills
  • Teamwork

    • Keyskills :
    Charity Customer Service Service Skills Teamwk

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