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Customer Support Advisor

Eclectic Recruitment
Job LocationRoyston
EducationNot Mentioned
Salary£26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.Main duties will include:

  • Answering customer enquiries via phone and email
  • Providing exceptional customer service to customers
  • Booking appointments for the external sales team
  • Promoting new products via outbound calls and email
  • Providing technical advice on products
  • Updating customers regarding deliveries
  • Liaising with the warehouse and 3rd party suppliers
  • Answering queries quickly and efficiently
  • General aftersales administrative support
The successful candidate will have:
  • Excellent problem-solving skills
  • A strong work ethic and the want to get involved in a varied role
  • Strong customer service skills
  • Good geographical knowledge of the UK
  • Enthusiastic team player
  • Calm and professional telephone manner
  • Good IT skills
Please contact Emma ASAP if this looks like your next role or apply via the advert!We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email todiscuss other potential positions.

Keyskills :
AdministrativeCustomer ServiceCustomer SupportOrder Processing

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