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Job LocationRotherham
EducationNot Mentioned
Salary£18,000 - £22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

THE COMPANY:Brewster Partners are recruiting for a business in Rotherham for a company who truly value their staff and offer a fabulous working environment and culture. They celebrate excellent staff retention and are growing.THE JOB:

  • Handling inbound sales enquiries on the telephone and via e-mail which involves checking stock levels and pricing using Microsoft Great Plains and Microsoft Excel Spreadsheets
  • Processing sales orders using Microsoft Great Plains & Microsoft Excel
  • Dealing with customer queries and complaints, obtaining technical information regarding products where required and general customer service
  • Scanning, distributing and electronically filing all commercial invoices that have been created for shipments from the previous day
  • Responding to customer enquiries on the phone or via e-mail or via web based sourcing tool
  • Sourcing items from other suppliers when required
  • Maintaining high standards of administration and customer service to achieve maximum profitability & service level
  • Relaying customer issues and feedback to the line manager
  • To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues
  • To undertake, when requested by the Sales Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company
  • To abide by the companys confidentiality agreement when carrying out all tasks as part of this role
  • THE PERSON:
  • Excellent communication skills, telephone manner and technique as well as good interpersonal skills
  • Effective numeracy, literacy and word processing skills
  • Ability to liaise closely with internal colleagues and external contacts
  • Ability to work as member of a team
  • Commercial awareness i.e. good understanding of sales procedures, net & gross profit as well as purchasing costs & procedures
  • Good negotiation skills with the ability to assess issues and be assertive as required
  • Ability to make decisions relating to the day to day tasks within your remit without upward referral, and refer wider reaching decisions to the Sales Manager
  • Excellent organisational and prioritising skills, demonstrates a logical and methodical approach with attention to detail and accuracy
  • Demonstrates an analytical approach to facts and figures
  • Willingness to learn and be flexible in their working arrangements
  • The ability to handle confidential information in the appropriate manner
  • THE BENEFITS:
  • Free parking
  • Desirable working hours Monday to Friday
  • Excellent working environment and culture
  • Brewster Partners Office Support & Technical Recruitment is a division of the Brewster Partners Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing in South Yorkshire, West Yorkshire, East Yorkshire, North Yorkshire, Lincolnshire, Nottinghamshire and the Midlands. If you are interested in discussing this job in more detail or any other aspect of office support and technical recruitment we would really like to hear from you. Please visit our website at Brewster Partners for more information. Required skills
  • sales administrator
  • Internal sales
  • sales advisor
  • sales admin
  • Keyskills :
    sales administrat Internal sales sales advis sales admin

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