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Sales Administrator - 12 Month FTC

Adecco
Job LocationRotherham
EducationNot Mentioned
Salary19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Administrator - 12 Month FTC (Maternity Cover)Providing vital sales, customer service and administrative support and ensuring quality service provision, this key role is a great opportunity to join a leading organisation based in Mexborough on a 12 Month Fixed Term Contract to cover Maternity Leave.Starting Salary - £19,500 rising to £21,000 after probationary periodKey Duties will include:

  • Supporting with incoming enquiries and dealing with customer orders via the telephone and electronic media.
  • Make outgoing calls to customers to clarify and provide information about their orders, deliveries, products, etc., where required.
  • Ensure that the sales enquiry process is conducted in a timely manner that meets internal procedures and customer satisfaction.
  • Ensure customer orders are processed into the system in a timely, accurate and efficient manner.
  • Focus on the customer at all times, providing a high-quality service that is tailored to meet their individual needs.
  • Adherence to International standard requirements in relation to Health, Safety, Quality and Environmental (including energy).
  • Additional duties as assigned by the Customer Service Manager that are deemed necessary for effective business operations.
A strong Customer Focus is essential in the role, providing a high-quality service that is tailored to meet their individual needs. Maintains contact with customers, establishes what they need and responds quickly and effectively.You will have the ability to communicate effectively using a variety of mediums. Clearly conveying information and ideas through to individuals or groups in a manner that engages them and helps them to understand and retain the message.Skills Knowledge and Experience:
  • Sales Administration or Customer Service experience, ideally gained in a manufacturing and/or logistics environment.
  • Excellent working knowledge of MS Office and Outlook.
  • Experience of CRM/SAP would be advantageous.
  • Flexible and positive approach to work.
  • A strong team player.
  • Excellent telephone manner.
  • Works well under pressure with the ability to face difficult challenges and timescales.
This is a full time opportunity covering maternity leaveWorking hours are on a 2 week rota:8am until 4.00pm Monday to Thursday and 8am until 3.30pm on a Friday (30 min unpaid lunch break each day)9am until 5.00pm Monday to Thursday and 9.30am until 5:00pm on Friday (30 min unpaid lunch break each day)Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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