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Revenues and Benefits Officer

Seven Resourcing
Job LocationRotherham
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Seven Social Care is looking for an experienced Revenues and Benefits Officer within Rotherham to provide accurate and speedy processing of customers accounts and claimsThe role/ Key Responsibilities:

  • Up to date working experience of Council Tax and Business Rates billing and recovery legislation/processes to enable answering customer telephone calls. Must be proficient in the use of Northgate system and Civica
  • Act on correspondence and information received to process casework
  • Be proactive in obtaining further information, initiate telephone calls to resolve customer queries
  • Provide advice on welfare benefits, other discounts and allowances
  • Liaise with other agencies, authorities, departments and services in relation to casework
Applicant Requirements:
  • Qualifications: NQF Level 3 qualification e.g. AS and A levels, NVQs Level 3, Applied A Levels, BTEC First Certificates and Diplomas, City and Guilds Advanced Craft Part 3, or NQF Level 4 Certificates of Higher Education
  • Experience: 2+ years working in an administrative role, including dealing with customers and using a range of office equipment
  • Compliance: Up to date DBS.
  • Travel: Clean UK driving license with the ability to commute to and from work independently.
  • Hours: 37 hours p/w.
Working with Seven Social Care:We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awardsand amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidatesupport team will be more than happy to help.

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