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| Job Location | Rotherham |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time or part-time |
Customer Service Advisor (NCCC)Sheffield or Rotherham Salary£19,767LocationsSheffield, RotherhamGrade Staff Grade 2Post Type/ Working Pattern Permanent, Full Time, Part TimeInterview Datesweek commencing 24th October and 31st OctoberAbout usIf youre part of the Environment Agency (EA), youre part of the solution. Working with us means protecting and improving the environment and tackling issues of national importance. Were based across England, and our responsibilities span industry regulation,flood defences, land contamination, water quality, fisheries and conservation.Such broad scope of work calls for diverse, multi-skilled teams. Together, well promote sustainable growth, tackle climate change and secure a better future for everyone.We have an exciting opportunity to join our team and we are looking for motivated enthusiastic individuals who are passionate about the environment to work within our contact centre. You will be working 37 hours per week across MondayFriday on a fixedshift pattern.The Environment Agency is committed to creating a better place for people and wildlife and as a Customer Service Advisor within the Environment Agencys National Customer Contact Centre you will be joining a friendly diverse team working together to protectand improve the environment.You will engage with a wide range of customers taking inbound calls, but dont worry if you lack experience in this areaits more important that you are able to provide an excellent customer experience.You will be supported to be the best you can at your job, and fully supported to be yourself in the workplace. Its our people and culture that make us an inclusive place to worka place where you can be yourself and let your skills shine.What do I needIdeally you will have worked in a customer service role before, but if this is your first role or a career change dont worry as we provide all the training and support youll need. The most important thing we are looking for is a passion for providing greatcustomer service and the resilience to succeed.Youll need to have: