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Customer Care Advisor

Job LocationRotherham
EducationNot Mentioned
Salary10.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role: Customer Care AdvisorSalary: £10.50PHLocation: RotherhamHours: Monday-FridayOur client has experienced a huge amount of growth over the last two years, with more exciting plans in the pipeline, and due to this growth, are now looking to recruit 2 Customer Care Advisors to join their team.The role:The main purpose of the role will be to provide an efficient and effective liaison / customer support service both builders and homeowners, ensuring that all commissioning, remedial and customer care work is carried out by the Service Engineer in a timelymanner on both pre-occupied plots and occupied homes. Duties will also include the booking of service appointments and daily diary management for the Engineers.The successful candidate:The successful candidate will have experience of working within a similar customer services role. Having worked within the window & door sector is advantageous due to product knowledge, however this is not essential as full training will be given.The following skills and qualities are a must in this role:- Strong administration skills- An excellent telephone manner- Good communication skills- Intermediate IT literacy- Ability to work on own initiative- Excellent time management skills- Attention to detail- Positive AttitudeGlu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race,religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.

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