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IT Field Engineer Medway

Job LocationRochester
EducationNot Mentioned
Salary20,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Field EngineerMedwayManaged Services£20-25,000The Atlas Recruitment Group are currently hiring for a 1st Line Support Engineer to join an established managed service provider based in Medway with strong work ties to the local area as well as UK wide.This organisation also offer bespoke software development to their customers so its a varied technical environment and your work will primarily be on-site with a selection of customers providing 1st line support however there may be an occasional need tobe office based.Your area that you would be covering would be customers within the Medway area so applicants must live in the Medway area and have access to their own vehicle.This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has been in the industry for 6-12 months. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a widerange of end users and utilising Active Directory, Group Policy, Networking Fundamentals, O3655, Exchange and more.Key Requirements: -

  • Bea technical representative of the company when working on-site with customers
  • Answering queries and resolving issues over the phone, email, and on-site support
  • Logging and resolving tickets as swiftly and efficiently as possible
  • If you are unable to resolve a technical issue, pass through to senior members of the team
  • Manage multiple tickets at one time
  • Delivering project based IT work
This role will pay a starting salary of £20-22,000 + a company benefits package including mileage/petrol expenses.If you would be interested in finding out more about this opportunity, please click APPLY along with your most recent CV and well be in contact as soon as possible.

Keyskills :
vmware1st linenetworkingsupportmicrosoftwindowscomputersactive directorycitrixnetworkapplicationfirst linegroup policysystemmspmanaged service provider

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