Delivery Manager

Job Description

Were looking for a Delivery Manager to join Footasylum to help our development teams deliver value to the business.The role is currently fully remote but candidates with access to our Manchester and Rochdale offices are preferable for face-to-face meetingsand workshops when safe to do so. This is a challenging role for an experienced software delivery expert who can: Support and motivate a development team in creating services used by millions of customers. Coach team(s) and stakeholders in agile ways of working.Identify, elaborate and track against clear and measurable objectives. Communicate clearly with all levels of the business and bring together technical and non-technical conversations. Identify, highlight and resolve any problems that might impact the abilityof the team to deliver against objectives. Form strong working relationships with business stakeholders and other members of the IT department. Why Footasylum Weve been going through a digital transformation, changing how we deliver value to our business.A big part of this change is fostering a culture of being open and honest, collaborating, having fun and enabling psychological safety. We want to create a place for teams to do their best work, and youll have the opportunity to influence our decisions, helpdefine standards across the teams and contribute to a healthy and happy working environment The Team Youll initially be working in a multi-disciplinary team alongside a product manager and engineers across software, QA and data engineering. The team arecurrently working on an integration project to utilise 3rd a party promotions engine in our customer loyalty scheme. Youll also have the opportunity to contribute towards the established community of practices at Footasylum for delivery managers across allour teams to promote better ways of working. Heres some real examples of what the existing delivery manager on the team has been working on recently, to give you an idea of the kinds of things youd be doing: Working with key business stakeholders on a coordinatedrelease plan for the relaunch of our loyalty scheme Collaborating with teams within the IT department to integrate our APIs with their services and systems Coaching the team on all aspects of the Scrum framework while facilitating the delivery of two-weekcycles Teaching the team how to use different problem-solving approaches (reverse brainstorm, 5 whys, anti-goals etc) so we can use the right approach to understanding where we can improve Working together with the Product Manager and the team on our productroadmap Being an active member of our CoP including running sessions and hosting our CoP book clubWe also swarm on issues with the wider teams if required using the equivalent of an Andon cord so people are alerted to and team up on fixes together. At everypoint, youll have the support of your team and the business to do the right thing with autonomy, mastery, and purpose. Above everything else, youll have the opportunity to influence our decisions, help define standards across the teams and contribute toa healthy and happy working environment. About You Within your current role youll have demonstrated excellent servant-leadership, helping to guide teams to successful delivery while working to enable and support in any way the team requires. You have apassion for quickly getting software in front of users that solves real problems. To ensure this youll be excellent at motivating the team to create and focus on small, well understood pieces of work. Within the team you constantly look for ways to improveteam health and happiness, supporting personal skills growth and collaboration both within the team and across the business. Where the team needs additional support, you will be proactive in recognising and resolving with coaching, skills transfer, trainingor hiring. You will be proactive at engaging stakeholders and will be comfortable having conversations about scope and delivery timescales with senior members of the organisation. You will take responsibility for setting and attaining goals for the team. Wherenecessary you will be comfortable organising and facilitating workshops to share knowledge and resolve issues. As an expert in agile delivery, you will bring a clear understanding of various delivery methodologies and a pragmatic approach that enables youto see beyond the ceremonies to tailor the way the team is working to maximise their impact. Most importantly you embrace transparency and open communication while ensuring a collaborative, no-blame culture within the team. With the uncertainties facing theretail sector now, youll need to be willing and able to pivot and adapt to changing priorities as new opportunities are identified, keeping the team engaged throughout. Salary and Benefits Were offering a salary of up to £60,000 for the right person, whichwe assess based on your own experiences, delivery skills and against the principles of our department and our ways of working. Youll also get access to our FA Presents company benefits platform, 25 days holiday and pension as standard, and use of our trainingbudget to help you develop your skills. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building products and services. We know that this will help us build useful and accessiblethings which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds.Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit well invite you to meet with a few members of the Footasylum team for an informal chat about the role over Teams.With the COVID-19 situation our teamsare all working remotely, adjusting to this new way of working as best we can - and as such well help make the interview process as clear and stress-free as possible, giving you the same opportunity as if we were meeting face to face.