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Customer Service Coordinator

Job LocationRochdale
EducationNot Mentioned
Salary£19,000 - £20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job role; Customer Service Coordinator - TransportLocation; Rochdale (ideally Car owner / driver)Salary; up to £20,000 depending on experienceConsultants; Louise OBrien and Andrew SchofieldWorking hours are Monday - Friday 11am - 7pm - non negotiable!With our Client, we are looking to appoint a robust and confident character to join their successful and growing Customer Service Team based in Rochdale. You will be joining them at an exciting time of continued growth and expansion! They are a market leader in Logistics and Distribution - they are super proud of the business and their TeamYou will need to be a confident communicator and be able to cope in a fast paced environment - it is an extremely busy teamThe Customer Service Coordinator role will include;

  • Providing support to the Traffic Manager / Traffic Team with a range of duties
  • Handling Inbound calls from Customers and other Depots
  • Making outbound calls to give updates or to chase the status of orders / deliveries
  • Processing / scanning PODs onto the system - you will work to strict deadlines and timeframes
  • Booking in deliveries / orders on the system
  • Handle and resolve queries / issues in a timely and professional manner
  • Produce and distribute daily reports on Service Levels across the department
  • General Administration duties as required
  • Working hours - Monday - Friday 11am - 7pm - this shift pattern is non- negotiableThe Client is offering a modern and open plan office environment and onsite parking is available***The client will conduct interviews asap and will look at candidates who can start immediately***For an initial chat about this role, please call Louise or Andrew or send your CVWe regret to advise that only shortlisted candidates will be contacted Required skills
  • Customer Service
  • Customer Services
  • Transport
  • Keyskills :
    Customer Service Customer Services Transpt

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