| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Rochdale |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
DescriptionWe are hiring for Customer Experience Advisors to join our Customer Experience Team at Head Office. Working in our Contact Centre, serving customers by Livechat, Whatsapp, Social Media or Email, you’ll be part of providing an experience that is best in class.Our Trustpilot score is rated “Excellent”, and we stand out in our sector for providing exceptional customer service. You’ll get the opportunity to work across numerous industry leading brands and be part of our mission to Defy Ordinary in the retail sector.Your development is key to our success, and you’ll receive regular coaching and training to keep you at your best. 75% of our management team has been promoted from within and there are several people that started in the Customer Experience Department thatnow work for various departments across the business.Why FootasylumWe’ve been on a journey, growing significantly over the last few years. Over 90% of our customers would recommend us to their friends or family and we have a score of 4.3 on Trustpilot. Customers love us and that is largely down to the work our teams putin to make their experience the best we can.About youThe successful candidate must have passion for what we do and want to “Defy Ordinary” with the experience they provide to our customers.- Be keen to learn and develop and be open to feedback.- Strong verbal and written skills.- Be able to work in a fast-paced environment.- Understand the importance of efficiency, whilst never losing focus on the importance of customers.DiversityWe recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love.This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by eachother and our different experiences.Recruitment processWe will invite you to an assessment centre that will last 3 to 4 hours. This means we can assess everything we want to see in someone without bringing you back for more than one interview. It will also be a chance to meet potential future colleagues. Theassessment will be fun, engaging and educational. It is also your time to show us why you’re right for Footasylum’s Customer Experience Team.