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Food & Beverage Team Leader

Job LocationRobertsbridge
EducationNot Mentioned
Salary£8.90 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, part-time

Job Description

Summary Do you enjoy supervising and leading a talented, enthusiastic, passionate team Are you a customer focussed individual wanting to provide exceptional customer service If so this role could be for you. What its like to work here The Bateman’s and Bodiam Castle portfolio consists of two very different properties run by one passionate team.Bodiam Castle is an impressive 14th century moated castle and one of the most famous castles in Britain. The spiral staircases and original features make for an ever-inspiring atmosphere with a strong spring and summer business appealing to tourists, families and school groups from the UK and overseas.Ten miles away in Burwash nestles Bateman’s, the former home of Rudyard Kipling. This 17th century house remains much the same as the world-famous writer left it. Batemans has a real family feel, with a team who will give you a warm welcome. The garden and landscape at Batemans provided the inspiration for Rudyards medical tales in Puck of Pooks Hill and Rewards and Fairies.Nestled in a peaceful corner of East Sussex with beautiful surrounding, this is a great place to live and work. What youll be doing You’ll love leading a small team, and with your passion for food and ability to identify new income opportunities, you’ll assist the Food & Beverage Manager to deliver an excellent experience for all our visitors at our special place. Through effective supervision and leadership you will motivate the team of staff and volunteers to work towards a culture of exceptional service and make it a great place to work.Ensuring the team are competently trained and compliant with relevant legislation, you’ll also make sure every food and drink order is beautifully presented and served with a smile. You’ll work with your team to ensure the outlet is well presented and tables are cleared efficiently.You’ll be proud to share our valuable work with our customers, and look to contribute new ideas so that we can maximise profit whichcan be reinvested back into our conservation work.Please also read the full role profile, attached tothis advert. Who were looking for To be successful in this role you will work with and lead your team, to deliver exceptional customer service with our cause at the forefront of your mind: Youll need to be;

  • Customer focussed with great communication skills both verbal and written
  • Passionate about food
  • Creative and proactive and love seeking out new opportunities
  • An inspirational leader
  • Confident supervising teams – rota’s, managing absence, giving feedback
  • Aware of Health & Safety compliance requirements
  • The package Benefits for working at the National Trust:
  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.
  • APPLY NOW

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