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Customer Service Manager Great Work / Life Balance

Job LocationRichmond, Surrey
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Manager (Great Work / Life Balance)£35,000 - £40,000 + Technical Training + Highly Autonomous Role + Build Your Own TeamRichmondAre you a customer service manager, looking to take the next step in your career with a company at the forefront of improving air quality in residential properties across the UK, where you will lead, manage and eventually expand a dedicated customer serviceteam for an organisation that will provide you with a fantastic work / life balanceDo you want to join an award-winning company that puts employee wellbeing first, where you will quickly develop to lead a rapidly growing team to provide a variety of both residential and commercial clients with a fantastic customer experience to ultimatelyensure the success of the businessThe company is the leading provider of ventilation systems in a variety of sectors, committed to providing high quality, market leading solutions to its clients across the UK.The successful candidate will be ready to use their customer service and management expertise in a lively, bustling working environment, developing relationships with both engineers and clients.On offer is an excellent opportunity to join a forward thinking organisation where your expertise will be recognised and rewarded with a varied role, great company benefits, and an exciting, dynamic workplace.The Role:

  • Maintain excellent customer service experience for the service division
  • Managing the team day to day, prioritising workload across the team to meet KPIs
  • Assist with the recruitment of new team members
  • Represent the customer service team in the wider business
The Person:
  • Experience in Customer Service Management
Reference Number: BBBH9481Customer Service, Service Desk, Sales, Administration, Business Support, Manager, Management, Office, KPIs, Richmond, LondonIf youre interested in this role, click apply now to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found at our website.

Keyskills :
Business SupportCustomer ServiceManagementSalesService DeskManagerAdministrationLondonOfficeRichmondKPIs

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