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Assistant Property Manager

Job LocationRichmond, Surrey
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role OverviewIfyou have previous customer service experience; have a keen eye for detail and are good at multi-tasking thenwe would love to hear from you.Your role is a critical in providing a smooth letting / renting journey for our landlords and tenants. Youll bedealing with all of your portfolios property management queries throughout the duration of a tenancy and youmust not only keep all partieswell informed from move in to move out, but also deal with queries quickly andefficiently.Whilst no two days are ever the same: you could be helping a tenant with a broken boiler, a landlord with a service charge bill or sending works orders to a contractor, what remains consistent is the need for thorough and proactive communication at all times.Key Responsibilities

  • Help the Department Managers with all administrative aspects involved in the running of theDepartment
  • Paying supplier invoices and service charges
  • Utility management
  • Liaising with utility companies and contractors
  • Sending inventory check in and out reports to tenants and landlords
  • Opening and distributing post between the teams
  • Cross check necessary department checklists, ensuring accurate documents are saved to ourinternal system
  • Carry out other administrative duties within the lettings functions at One Church Road
  • Comply with Savills compliance procedures
  • Manage department mailbox
  • Assist property managers when required tasks could include sending out works orders,investigating enquiries and speaking to contractors
Key Skills
  • Excellent administrative skills with goodattention to detail
  • Exceptional organisational and prioritising ability
  • Strong communication skills, both verbal and written
  • Initiative and ability to work under pressure
  • Team player
  • Comfortable with working in a busy, target driven environment
  • Maintains a professional manner at all times
  • Friendly, outgoing and enthusiastic to do a high quality job at all times
  • Excellent IT skillsMicrosoft Office, databases, Outlook
Team OverviewOur diverse, sociable and friendly property management team are a mix of team leaders, property managers and assistant property managers. The team strive to provide exceptional customer service for our landlords, tenants and contractors.Working in our vibrant lettings head office at Richmond youll be sat along-side, amongst others, our tenancyprogression, client services, client accounts and renewals team. Our 100+ colleagues work in a supportive andcollaborative environment providinga great opportunity for you to reach your full potential, which in turnbenefits the lettings journey for our landlords and tenants.Assessment applicants can expect during selection
  • 3 stage interview
  • Personality Profile
Savills employee offer

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