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Project Surveyor

Graham Rose Recruitment
Job LocationReigate
EducationNot Mentioned
Salary£40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Project Surveyor"Fitness for Habitation" PermanentReigateSalary up to £40k DOEThis is a crucial role for a significant and well established Housing Association, encompassing the responsibility for identifying the cause and then the planning and management of all work for the more complicated repairs issues - to prevent and resolve reported damp and condensation claims.Role Purpose:

  • You will be the lead Project Surveyor reporting to the Contracts Manager for all disrepair claims affected by the incoming legislation associated with "Fitness for Habitation" (20th March 2020)
  • To review historic damp, condensation and disrepair works and ensure satisfactory closure
  • Responsible for managing the projects - identifying, planning, raising and organising the qualified repairs
  • To produce clear Schedule of Works for each repair for the in-house team or contractor
  • The approval of third party estimates, consultant input and the management for projects within the responsibility of the role
  • To ensure effective communication with residents and the in-house team with detailed case management and excellent record keeping
    • Project Surveyor Accountabilities:
  • Professional support for the swift resolution of customer queries and complaints by proactive project management through to resolution, including the identification of remedial actions
  • To Survey identified properties; solve problems; consult residents; create specifications and plans; procure/order works and materials and case manage complex projects including the coordination of DLO and contractors, pre- and post-inspection of all works
  • To ensure that detailed records are kept of all customer contacts, surveys, notes and jobs within the correct IT systems to be accessible to the rest of the team
  • Sensitive communication with customers to resolve complaints, increase satisfaction and ensure satisfactory closure
  • Responsible for compliance with the Section 20 leaseholder consultation procedure
  • Focus on maximising productivity, with the right diagnosis and a right first time approach
  • To ensure that accounts and invoices are accurate and to keep managers apprised of budget forecasts
  • Participation in budget setting and tendering processes
    • Qualifications and Experience:
  • CIOB or BSc in Building Surveying or HNC/HND, 2 or more A level passes or trade/surveying City & Guilds, or extensive experience
  • Project planning and project management
  • Able to diagnose damp / condensation within properties
  • Able to formulate plans for repairs and instruct works
  • Excellent IT systems skills
  • Good financial and commercial understanding
  • Experience of:
  • Managing projects from start to finish
  • Managing disrepair claims & Insurance works
    • Skills:
  • AS the lead Project Surveyor you will be expected to have an appreciation of the changing customer base, their needs and aspirations, and different customers needs from the service
  • An inquisitive approach, applying best practice from external sources
  • Ability to:
  • Use judgement to resolve customer issues and complaints
  • Effectively scope and instruct repair works and to advise trade staff and contractors about technical repairs solutions
  • Analyse data to formulate improvement plans with attention to detail
  • Get the best out of trades-staff and contractors using influencing skills beyond own team boundaries; adapting style to needs and building positive relationships
  • Delivery focused, positive, assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions
    • If you feel you have the skills and experience required to excel in the role of Project Surveyor please click "APPLY" to register your interest or contact Roger Holden at Graham Rose Recruitment.This vacancy is being advertised on behalf of Graham Rose Ltd who are operating as a recruitment business and agency. Required skills
  • surveyor
  • inspection
  • repairs
  • damp
  • "project manager"
  • disrepair
  • "schedule of works"

    • Keyskills :
    survey inspection repairs damp project manager disrepair schedule of wks

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